Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 966614-01
Replacement pre-filter for your Dyson vacuum cleaner.
Part No. 966613-01
Replacement power supply for your machine.
Part No. 966607-01
Replacement clear bin for your Dyson robot.
Part No. 968065-01
A home where your Dyson robot can recharge between cleans.
How to get your Dyson machine working to its full potential.
Creating a map of your home with the Dyson Link app lets your robot learn the layout. This enables additional features and more effective cleaning.
You can achieve more successful cleans by setting up no-go zones, stopping your robot from climbing uneven surfaces or switching off its brush bar in areas with cables or loose rug edges.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.