Start a return or cancel your purchase
If you wish to return a product under Dyson’s return policy or cancel your purchase by exercising your legal right to withdraw from your purchase contract within 14 days, please select the relevant option below.
Returning a product
Use this option if you want to return a product under Dyson’s return policy.
If you changed your mind after ordering a machine, accessory or spare part you can return it within 14 days of receiving your product.
For cosmetics and cleaning solutions, you have 14 days from delivery, as long as they’re unopened.
Exercising your legal right to withdraw
Use this option if you want to exercise your legal right to withdraw from your purchase contract within 14 days.
If your Dyson product is not working as it should, please visit our Support page for troubleshooting, spare parts, and expert guidance.
