Floorcare

Free Next Day Delivery

Orders placed after 4pm (Mon-Thu), will be delivered within 2 days. Orders placed on Fridays after 4pm and on weekends, will be dispatched the next working day and delivered from Tuesday. Free returns.

You may cancel your order at any time up to 30 days after receiving the goods by calling us on 01-475-7109 or emailing askdyson.ie.

Please see our Terms and conditions for more detail. 

Spares, tools and accessories

Please note that spares, tools and accessories are dispatched separately and will be delivered within 14 days.

This is charged at €5 for orders under €50, or free for orders over €50.

Best Price Guaranteed

Our prices are checked daily, if within 7 days of purchase, you find the same model advertised at a lower price by Currys, Power City, Harvey Norman, Arnotts, Brown Thomas, DID and Expert in the Republic of Ireland, we’ll refund the difference. 

So, you can be confident you’re getting the best price by purchasing direct from Dyson.  Just contact our Customer Service team on 01-475-7109.

For more information, see the General Terms and Conditions of Sale.

Any machine purchases made online on dyson.ie between 24 October and 24 December 2025 can be returned up until 31 January 2026. This extended returns policy does not apply to individual accessories and spare parts sold separately and not purchased together with a machine, for which our standard 30-day returns policy applies. If you purchased any additional accessories bespoke to your model together with your machine within the same order, you may also return these together with the machine and get a refund. If you are returning a machine purchase that included bundled or complimentary accessories, these must also be returned at the same time to qualify for the refund. 

For purchases of any Dyson products from third party retailers the seller’s returns policy applies. 
For purchases made from 25 December 2025 onwards, our normal returns policy will apply.

To return a Dyson.ie purchase for a full refund, you need to return the machine between 24/10/25 and 31/01/26. If you are shipping your return, you must hand it to the carrier on 31/01/26 at the latest to qualify for this promotion. Dyson will pay for return shipping.

To return your machine and any accessories purchased together with it, simply contact our customer service team here.
 
The Dyson outlet's refurbished machines are final sale and are not eligible for returns. They are only eligible for warranty service. If your machine arrives damaged or you have received the wrong product, please contact us.

Intentional cosmetic decoration or modification that may impact a product’s resale, refurbishment, restoration, or usability will void the terms of your product’s warranty and the Dyson return policy.  

All other relevant terms of Dyson’s return policy apply.

Pay in 3 interest-free instalments with Klarna

-  Apply at checkout and follow simple steps.

-  For more information, please see Klarna FAQ page.