Activating your guarantee
This is the place where we can activate your guarantee and help you get the very best from your Dyson machine through its whole lifetime.
Are you a business customer?
Get more from your Dyson with the MyDyson™ app
Expert guides and content
From quick-start and how-to guides to understanding different modes and screens. All tailored to you and your machines.
Machine enhancements and upgrades
Reach further and clean deeper with specialist tools. And see how to upgrade to the latest software.
Tailored 24/7 support
Maintenance advice and troubleshooting, when you need it. You can also activate tailored machine support, direct to your inbox.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Phone and live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.