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Activating your guarantee

This is the place where we can activate your guarantee and help you get the very best from your Dyson machine through its whole lifetime.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Your machine details

Please enter your serial number
Example: AB1-UK-ABC1234A
Do you need help locating your serial number?
Date of purchase
Your machine details
Please note, some products or services may be different or unavailable if this machine was purchased in another counrry. If you experience problems, call our Helpline on 01-401-8300.
2

Which Dyson machine do you own?

Please enter your serial number
Example: AB1-UK-ABC1234A
Do you need help locating your serial number?
Date of purchase

Haven't got your serial number at hand?
Not a problem. Just save your information and activate your guarantee later.

Your machine details
Please note, some products or services may be different or unavailable if this machine was purchased in another counrry. If you experience problems, call our Helpline on 01-401-8300.

Are you a business customer?

Dyson for business

MyDyson logo
Three phone screens showing the MyDyson app.

Get more from your Dyson with the MyDyson™ app

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

  •

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  •

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Expert guides and content

    From quick-start and how-to guides to understanding different modes and screens. All tailored to you and your machines.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Machine enhancements and upgrades

    Reach further and clean deeper with specialist tools. And see how to upgrade to the latest software.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Tailored 24/7 support

    Maintenance advice and troubleshooting, when you need it. You can also activate tailored machine support, direct to your inbox.

The Dyson guarantee

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Expert advice. 7 days a week.

    Phone and live chat. The right advice for your machine, from real Dyson people. 

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period. 

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.


WARNING: Avoid counterfeit products, websites and phishing emails. Protect yourself from fraudsters by only shopping direct from Dyson.com and authorised third party retailers. Learn more about scams and counterfeit machines.

 

Contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.