Best Price Guaranteed

Our prices are checked daily, if within 7 days of purchase, you find the same model advertised at a lower price by Currys, Power City, Harvey Norman, Arnotts, Brown Thomas, DID and Expert in the Republic of Ireland, we’ll refund the difference. 

So, you can be confident you’re getting the best price by purchasing direct from Dyson.  Just contact our Customer Service team on 01-475-7109.

For more information, see the General Terms and Conditions of Sale.

Free Next Day Delivery

Orders placed after 4pm (Mon-Thu), will be delivered within 2 days. Orders placed on Fridays after 4pm and on weekends, will be dispatched the next working day and delivered from Tuesday. Free returns.

You may cancel your order at any time up to 30 days after receiving the goods by calling us on 01-475-7109 or emailing askdyson.ie.

Please see our Terms and conditions for more detail. 

Spares, tools and accessories

Please note that spares, tools and accessories are dispatched separately and will be delivered within 14 days.

This is charged at €5 for orders under €50, or free for orders over €50.

Pay in 3 interest-free instalments with Klarna

-  Apply at checkout and follow simple steps.

-  For more information, please see Klarna FAQ page.

Extended Christmas returns 

Any machine purchases made online on dyson.ie or in store at a Dyson Demo Store or mall Demo Zone (on floorcare, hair care and lighting) between 30 October and 24 December 2026 can be returned up until 31 January 2027.

This extended returns policy does not apply to individual accessories and spare parts sold separately and not purchased together with a machine, for which our standard 30-day returns policy applies. If you purchased any additional accessories bespoke to your model together with your machine within the same order, you may also return these together with the machine and get a refund. If you are returning a machine purchase that included bundled or complimentary accessories, these must also be returned at the same time to qualify for the refund.  

For purchases of any Dyson products from third party retailers the seller’s returns policy applies.  

For purchases made from 25 December 2026 onwards, our normal returns policy of 30 days will apply. Contact us here to cancel.

Please note we offer a 14-day returns policy, in case you change your mind (on purifiers, fans, heaters, cosmetic products and cleaning solutions). You may cancel up to 14 days after receiving your machine.

Oral Care​

We offer a 30-day returns policy for sealed products.​​

• Products may only be returned if the hygiene seal remains intact.​​

• The hygiene seal is considered intact where the product box has not been opened and at least one tamper seal remains unbroken.​​

• Once the hygiene seal has been broken, the product is no longer eligible for return due to hygiene considerations.​​

Toothpaste and mouth rinse​

We offer a 14-day returns policy on our oral care formulations:​

• Only unopened products can be returned.​

• The return shipment costs will be at your expense. These will be deducted from your refund.

2-year or 5-year guarantee.

We don't stop caring about our machines once they're yours. We offer a guarantee on parts and labour.

5-year guarantee on:

• Upright and cylinder vacuums.

2-year guarantee on:

• Cordless vacuums;
• Hair dryers;
• Purifiers, fans and heaters;
• Electric toothbrushes.

Auto registration

Register your guarantee automatically when buying direct.