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  • Book a repair or service

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    If your Dyson machine isn’t working properly, please visit our Troubleshooting page where we may be able to help you fix it.

  • Your Dyson vacuum cleaner is designed to give you many years of excellent performance.

    Like all machines, it will work better if regularly serviced. So we offer a fixed-price service from a Dyson Service Engineer on Dyson machines that are now out of guarantee. 

    The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

    Booking and cancelling your service

    To book your Dyson Service Engineer appointment, contact us using the methods below. You can cancel your appointment any time up to the day before the appointment.

    Your Service Engineer will contact you before your appointment to confirm an estimated time of arrival.

    • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

      Please see our Accessibility Statement for more information.

    • Phone

      Call us on 01-475-7109

      Our helpline is open:

      • 08:00 – 20:00 Monday to Friday 
      • 08:00 - 18:00 Saturday and Sunday

      Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

      Please see our Accessibility Statement for more information.

    On the day

    Your Dyson Service Engineer will assess your machine and advise you of any action needed before doing any work. You’ll also be able to view and purchase an extensive range of Dyson accessories for your machine.

    Machines not included

    Uprights:

    DC01, DC03, DC04, DC07, DC14, DC15, DC18, DC27

    Handhelds:

    DC16, DC30, DC31, DC34, DC43 Handheld, DC56

    Cordless:

    DC35, DC44

    Cylinders:

    DC02, DC05, DC08, DC08T, DC11, DC21, DC22, DC23 Motorhead, DC26, DC26 City, DC38

    Laundry:

    CR01 and CR02

    Fans:

    AM01, AM02, AM03, AM08

    Fan heaters:

    AM04, AM05

    Lights:

    CSYS, CSYS 2K, CSYS 4K

    Service prices

    Full size service: €90

    Cord-free service: €90

    Buying spares and accessories

    You can buy spares and accessories for most Dyson products on our Replacement parts page. Or you can buy them direct from the engineer on the day.