Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 970145-02
We recommend you follow our online troubleshooting to ensure a replacement battery is required.
Quick-release crevice tool
Part No. 967612-01
Designed for precise cleaning around edges and narrow gaps.
How to get your Dyson machine working to its full potential.
We recommend washing your filter once a month, for your vacuum to perform at its best. See how to do it quickly and easily.
The 'point and shoot' bin emptying mechanism easily and hygienically ejects dirt. Watch how to do it.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.