Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Let's get your machine working.

Dyson V11 Absolute (Nickel/Blue)
Dyson V11 Absolute (Nickel/Blue)

Let's get your machine working.

Dyson V11 Absolute (Nickel/Blue)
See all steps

Popular queries

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Filter is not working. You can solve this by ordering a new one below.

Filter

Part no. 970013-02

Replacement filter for your Dyson vacuum cleaner.

€38.50

Filter

Filter

Part no. 970013-02

Replacement filter for your Dyson vacuum cleaner.

€38.50

€38.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Mini motorised tool is not working. You can solve this by ordering a new one below.

Mini motorised tool

Part no. 967479-05

Great for cleaning smaller surfaces, upholstery and stairs

€46.12

Mini motorised tool

Mini motorised tool

Part no. 967479-05

Great for cleaning smaller surfaces, upholstery and stairs

€46.12

€46.12

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

€79.95

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

€79.95

Out of stock.

€79.95

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

€51.66

Bin

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

€51.66

€51.66

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

€79.95

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

€79.95

Out of stock.

€79.95

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Mini motorised tool is not working. You can solve this by ordering a new one below.

Mini motorised tool

Part no. 967479-05

Great for cleaning smaller surfaces, upholstery and stairs

€46.12

Mini motorised tool

Mini motorised tool

Part no. 967479-05

Great for cleaning smaller surfaces, upholstery and stairs

€46.12

€46.12

Please call us to resolve this problem.

It looks like the Main body & Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 970145-02

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€104.55

Battery

Battery

Part no. 970145-02

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€104.55

Out of stock.

€104.55

Please call us to resolve this problem.

It looks like the Main body & Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Please call us to resolve this problem.

It looks like the Main body & Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Please call us to resolve this problem.

It looks like the Main body & Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 970145-02

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€104.55

Battery

Battery

Part no. 970145-02

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€104.55

Out of stock.

€104.55

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 969350-01

Replacement charger for your Dyson vacuum cleaner.

€42.00

Charger

Charger

Part no. 969350-01

Replacement charger for your Dyson vacuum cleaner.

€42.00

€42.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 970145-02

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€104.55

Battery

Battery

Part no. 970145-02

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€104.55

Out of stock.

€104.55

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Please call us to resolve this problem.

It looks like the Main body & Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

€38.50

Wand

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

€38.50

€38.50

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

€38.50

Wand

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

€38.50

€38.50

Please call us to resolve this problem.

It looks like the Main body & Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 970145-02

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€104.55

Battery

Battery

Part no. 970145-02

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€104.55

Out of stock.

€104.55

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

€51.66

Bin

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

€51.66

€51.66

You might need a replacement part.

It looks like the Filter is not working. You can solve this by ordering a new one below.

Filter

Part no. 970013-02

Replacement filter for your Dyson vacuum cleaner.

€38.50

Filter

Filter

Part no. 970013-02

Replacement filter for your Dyson vacuum cleaner.

€38.50

€38.50

Please call us to resolve this problem.

It looks like the Main body & Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

If you require this part please email us.

€104.55

You might need a replacement part.

It looks like the Floor Dok™ is not working. You can solve this by ordering a new one below.

Floor Dok™

Part no. 969944-04

The Dyson V11 vacuum drops into the dock, so it's easy to put away and ready to grab and go. It neatly stores one tool so that it's always there when you need it.

€123.00

Floor Dok™

Floor Dok™

Part no. 969944-04

The Dyson V11 vacuum drops into the dock, so it's easy to put away and ready to grab and go. It neatly stores one tool so that it's always there when you need it.

€123.00

Out of stock.

€123.00

You might need a replacement part.

It looks like the Soft roller brush bar is not working. You can solve this by ordering a new one below.

Soft roller brush bar

Part no. 966488-09

Replacement soft roller brush bar for your Dyson vacuum cleaner.

€60.27

Soft roller brush bar

Soft roller brush bar

Part no. 966488-09

Replacement soft roller brush bar for your Dyson vacuum cleaner.

€60.27

€60.27

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

€79.95

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

€79.95

Out of stock.

€79.95

You might need a replacement part.

It looks like the End cap is not working. You can solve this by ordering a new one below.

End cap

Part no. 966490-03

Replacement end cap for your Dyson vacuum cleaner.

€33.82

End cap

End cap

Part no. 966490-03

Replacement end cap for your Dyson vacuum cleaner.

€33.82

€33.82

You might need a replacement part.

It looks like the Rear brush bar is not working. You can solve this by ordering a new one below.

Rear brush bar

Part no. 966492-03

Replacement rear brush bar for your Dyson soft roller cleaner head.

€27.06

Rear brush bar

Rear brush bar

Part no. 966492-03

Replacement rear brush bar for your Dyson soft roller cleaner head.

€27.06

€27.06

You might need a replacement part.

It looks like the Torque Drive Brush bar is not working. You can solve this by ordering a new one below.

Torque Drive Brush bar

Part no. 970135-01

Replacement Brush bar for your Torque Drive Motorhead.

€51.66

Torque Drive Brush bar

Torque Drive Brush bar

Part no. 970135-01

Replacement Brush bar for your Torque Drive Motorhead.

€51.66

Out of stock.

€51.66

You might need a replacement part.

It looks like the Rear edge is not working. You can solve this by ordering a new one below.

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson cordless vacuum cleaner.

€21.52

Rear edge

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson cordless vacuum cleaner.

€21.52

Out of stock.

€21.52

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 969350-01

Replacement charger for your Dyson vacuum cleaner.

€42.00

Charger

Charger

Part no. 969350-01

Replacement charger for your Dyson vacuum cleaner.

€42.00

€42.00

You might need a replacement part.

It looks like the Wand storage clip is not working. You can solve this by ordering a new one below.

Wand storage clip

Part no. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

€6.00

Wand storage clip

Wand storage clip

Part no. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

€6.00

€6.00

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

€27.50

Combination tool

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

€27.50

€27.50

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

€30.00

Crevice tool

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

€30.00

€30.00

You might need a replacement part.

It looks like the Docking station is not working. You can solve this by ordering a new one below.

Docking station

Part no. 970011-02

Wall-mounted Dok to recharge your vacuum and tidily store tools.

€23.37

Docking station

Docking station

Part no. 970011-02

Wall-mounted Dok to recharge your vacuum and tidily store tools.

€23.37

Out of stock.

€23.37

You might need a replacement part.

It looks like the Anti-tangle brushbar is not working. You can solve this by ordering a new one below.

Anti-tangle brushbar

Part no. 972500-01

Replacement Anti-tangle brushbar for your Dyson vacuum cleaner.

€33.54

Anti-tangle brushbar

Part no. 972500-01

Replacement Anti-tangle brushbar for your Dyson vacuum cleaner.

€33.54

€33.54

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

€38.50

Wand

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

€38.50

€38.50

You might need a replacement part.

It looks like the Mini motorised tool is not working. You can solve this by ordering a new one below.

Mini motorised tool

Part no. 967479-05

Great for cleaning smaller surfaces, upholstery and stairs

€46.12

Mini motorised tool

Mini motorised tool

Part no. 967479-05

Great for cleaning smaller surfaces, upholstery and stairs

€46.12

€46.12

You might need a replacement part.

It looks like the Mini motorised tool end cap is not working. You can solve this by ordering a new one below.

Mini motorised tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

€3.08

Mini motorised tool end cap

Mini motorised tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

€3.08

€3.08

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

€38.50

Wand

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

€38.50

€38.50

Learn more from your Dyson with the MyDysonᵀᴹ app

Download the MyDysonᵀᴹ app to register.

Enjoy quick access to personalised guides and 24/7 support.