Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
Genuine Dyson spare parts and accessories for your machine:
Part No. 968648-01
Replacement bin for your Dyson vacuum cleaner.
Part No. 968649-01
Replacement hose for your Dyson upright vacuum.
How to get your Dyson machine working to its full potential.
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.