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Support for your Dyson DC50 upright vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Pre-filter

    Part No. 965081-01

    Replacement pre-filter for your Dyson vacuum cleaner.

    Please contact our customer service team via live chat or email askdyson@dyson.ie

  • Post filter

    Part No. 965080-02

    Replacement post filter for your Dyson vacuum cleaner.

    Please contact our customer service team via live chat or email askdyson@dyson.ie

  • Hose

    Part No. 965077-02

    Replacement hose for your Dyson vacuum cleaner.

    Please contact our customer service team via live chat or email askdyson@dyson.ie

  • Wand

    Part No. 965083-01

    Replacement wand for your Dyson vacuum cleaner.

    Please contact our customer service team via live chat or email askdyson@dyson.ie

  • How to get your Dyson machine working to its full potential.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Wash the filter regularly

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Don't overfill it

    Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Dyson's Digital Assistant

    Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    Call us on 01-475-7109

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • YouTube and Social media

    Twitter: @askdyson

    YouTube: youtube.com/dyson

    Facebook: facebook.com/DysonIE

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.