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Support for your Dyson Ball™ 2 upright vacuum

  • Use our step-by-step tool to solve your machine's problem.

Start troubleshooting

  • Genuine Dyson spare parts and accessories for your machine:

  • Pre-filter

    Part No. 968647-02

    Replacement pre-filter for your Dyson vacuum cleaner.

    If you require this part please email us.

    €17.84

    Price includes VAT
    See more

  • Bin

    Part No. 969371-01

    Replacement bin for your Dyson upright vacuum.

    Out of stock.

    €35.67

    Price includes VAT
    See more

  • Internal hose

    Part No. 968702-01

    Replacement internal hose for your Dyson upright vacuum.

    €9.22

    Price includes VAT
    See more

  • Wand Handle Assy

    Part No. 969372-01

    Out of stock.

    €60.27

    Price includes VAT
    See more
See all spares and accessories

  • How to get your Dyson machine working to its full potential.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    How to wash your filter

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    How to reset the brush bar

    Learn how to reset the brush bar after removing the cause of the jam.

See all guides and tips

Dyson Ball™ 2 upright vacuum user manual

Download a PDF version of your Dyson Ball™ 2 upright vacuum user manual

PDF 5.75 MB

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Book a service or repair

  • Dyson's Digital Assistant

    Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    Call our helpline on 01 475 7109

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • WhatsApp

    Start a WhatsApp conversation

     

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Visit the Dyson Community

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.