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Use our step-by-step tool to solve your machine's problem.
Video guides and helpful tips to keep your machine performing at its best.
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Setting up your dock
Before your first clean you will need to assemble the dock station, and choose the best location for it. (See the user manual for instructions.)
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Connecting your robot
This video shows how to place your robot on the dock and add it to the app, so you can control, customise and monitor cleans from your phone.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 24 months or until service support ends for your machine – whichever is soonest.
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Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
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Phone
Call our helpline on 01 475 7109