Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 971189-01
Replacement battery for your Dyson cordless vacuum.
Part No. 965241-01
Replacement filter for your Dyson cordless vacuum.
Part No. 965254-01
Charges your vacuum with or without the Docking station
Part No. 965275-01
How to get your Dyson machine working to its full potential.
We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.
To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.