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Support for your Dyson DC32 cylinder vacuum

Use our step-by-step tool to solve your machine's problem.

Genuine Dyson spare parts and accessories for your machine:

Pre-filter

Part No. 919778-02

Replacement pre-filter for your Dyson vacuum cleaner.

Please contact our customer service team via live chat or email askdyson@dyson.ie

Hose

Part No. 918297-01

Replacement hose for your Dyson vacuum cleaner.

Please contact our customer service team via live chat or email askdyson@dyson.ie

Extension tube

Part No. 917260-01

Combines with other Dyson tools to provide a longer reach.

Please contact our customer service team via live chat or email askdyson@dyson.ie

Clear bin

Part No. 914796-01

Replacement clear bin for your Dyson vacuum cleaner.

Please contact our customer service team via live chat or email askdyson@dyson.ie

How to get your Dyson machine working to its full potential.

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Please see our Accessibility Statement for more information.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Dyson's Digital Assistant

Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Email

Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Phone

Call us on 01-475-7109

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

YouTube and Social media

Twitter: @askdyson

YouTube: youtube.com/dyson

Facebook: facebook.com/DysonIE

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.