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Support for your Dyson V11™ cordless stick vacuum

Use our step-by-step tool to solve your machine's problem.

Genuine Dyson spare parts and accessories for your machine:

Power Pack Assy

Part No. 970425-01

Out of stock.

€102.85

Price includes NEW VAT
Learn more

Nickel Torque Drive

Part No. 970100-05

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

Out of stock.

€84.70

Price includes NEW VAT
Learn more

How to get your Dyson machine working to its full potential.

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Please see our Accessibility Statement for more information.

Washing the filter

We recommend washing your filter once a month, for your vacuum to perform at its best. See how to do it quickly and easily.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Charging your machine's battery

We recommend washing your filter once a month, for your vacuum to perform at its best. See how to do it quickly and easily.

The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Dyson's Digital Assistant

Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Email

Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Phone

Call us on 01-475-7109

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

YouTube and Social media

Twitter: @askdyson

YouTube: youtube.com/dyson

Facebook: facebook.com/DysonIE

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.