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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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Rotating combi-crevice
Rotating combi-crevice
Part No. 974284-01
Rotating combi-crevice tool for your Dyson PencilVac
Out of stock.
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Fluffycones™ cleaner head
Fluffycones™ cleaner head
Part No. 974283-01
Ultra-manoeuvrable Fluffycones cleaner head remove large debris and fine dust from hard floors.
Out of stock.
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Out of stock.
How to keep your Dyson machine working as intended.
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Cleaning the bin
After emptying your machine’s bin, press the red button located on the bin runner to release the bin and slide it off the runner.
Clean any dirt away by rinsing the bin under running water. Ensure that both the bin and its seals are dry before attempting to reassemble the machine.
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Washing the filter
Squeeze and pull the red tab at the top of the wand to remove the filter. Slide downward to separate the mesh from the pleated filter. Gently tap both above a bin to remove any excess dust and debris.
Then, wash and shake both parts under running water. Repeat until clear water passes through. Shake to remove any excess water and leave for at least 24 hours to dry.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
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Phone
Call our helpline on 01 475 7109
