Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 912700-01
Combines with other Dyson tools to provide a longer reach.
Part No. 917633-01
Extends and bends. For hard-to-reach places around your home and car.
Part No. 918508-01
Designed for cleaning coarse or hard-wearing carpets, door mats and high-traffic areas of your home and car.
How to get your Dyson machine working to its full potential.
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.