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1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Airflow can also be set on the machine. Press and hold the power button to roll through settings 1 to 10.
Loosen the base and pull it away from the remote.
Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.
Please call us to resolve this problem.
It looks like the Remote control isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Remote control
Part no. 966538-01
Stores magnetically on top of your machine.
€33.28
Remote control
Part no. 966538-01
Stores magnetically on top of your machine.
€33.28
Before following the steps, press the power button with a firm touch for 1 second.
If the power cycle does not work try a 'hard reset'.
Turn the power OFF and unplug the machine, or switch off at the mains socket, for 30 seconds and then turn back ON.
Plug the machine back in and retest.
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But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
The heater is fitted with automatic cut-out switches that operate if the heater tips over or overheats. If the cut-out operates, unplug the heater and allow it to cool.
This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.
To reset the machine, turn the power off (using either the power button on the remote or the Main body), wait 60 seconds and then turn back on.
Plug the machine back in and retest.
Press the power ON/OFF button on the front of the machine.
1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode
Unscrew the remote control's battery compartment.
Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.
Please call us to resolve this problem.
It looks like the Remote control isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Remote control
Part no. 966538-01
Stores magnetically on top of your machine.
€33.28
Remote control
Part no. 966538-01
Stores magnetically on top of your machine.
€33.28
Unplug the machine and leave it for 10 seconds.
Plug the machine back in and retest.
Check that the household electrics are on.
Check the plug and power cord for signs of damage.
Try the machine in a different plug socket.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry or damp cloth.
Main body - clean with a dry cloth
Shroud - clean with a dry cloth or soft brush
WARNING: Do not use polish or detergent on any part of the machine.
Ensure correct button on remote is being pressed to adjust the airflow.
1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode
Loosen the base and pull it away from the remote.
Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.
The fan has a strong, smooth airflow when switched on. The airflow should be strong enough to lift a sheet of newspaper past 45 degrees.
Hold a newspaper approximately 2 meters (6' 6'') away from the product with the airflow control dial turned to maximum.
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry or damp cloth.
Main body - clean with a dry cloth
Shroud - clean with a dry cloth or soft brush
WARNING: Do not use polish or detergent on any part of the machine.
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry or damp cloth.
Main body - clean with a dry cloth
Shroud - clean with a dry cloth or soft brush
WARNING: Do not use polish or detergent on any part of the machine.
1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode
The temperature set on the machine is the target temperature of the room, not the temperature of the fan.
The temperature from the fan when in heating mode will not change.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry or damp cloth.
Main body - clean with a dry cloth
Shroud - clean with a dry cloth or soft brush
Unplug the machine and leave it for 10 seconds.
Plug the machine back in and retest.
Unplug the machine and leave it for 10 seconds.
Plug the machine back in and retest.
Unplug the machine and leave it for 10 seconds.
Plug the machine back in and retest.
Before switching on, please make sure the fan is positioned so that the airflow or oscillation is not obstructed.
Check the six feet on the base of the Main body are present and clean.
If the heater is placed on a low friction surface, e.g. highly polished or oily, the Main body may slide.
1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode
Unscrew the remote control's battery compartment.
Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.
Ensure correct button on remote is being pressed to adjust the oscillation.
1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Please call us to resolve this problem.
It looks like the Remote control isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Remote control
Part no. 966538-01
Stores magnetically on top of your machine.
€33.28
Remote control
Part no. 966538-01
Stores magnetically on top of your machine.
€33.28
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Place the machine on a flat, stable surface.
Tilt the loop amplifier forwards slightly.
The loop should stay in the position it was left in.
Do not use polish or detergent on any part of the machine.
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry or damp cloth.
Main body - clean with a dry cloth
Shroud - clean with a dry cloth or soft brush
To change the airflow speed press the airflow control button.
The digital display will show the new speed; after 3 seconds it will change back to the target temperature.
Press the wide angle button to change from personal heating to whole room heating.
Carefully hold the base and the Main body. Tilt the amplifier forward or backward for the required airflow angle.
Heating and cool modes work in this mode.
Press the narrow angle button to change from a whole room airflow to a personal directed airflow.
Heating and Cooling modes work in this way.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Lower the Main body onto the base, aligning the arrows.
Turn the base clockwise until it clicks into place.
The remote magnetically attaches to the top of the loop amplifier.
Please follow the steps in the video.
Aim the remote at the base of the machine.
1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode
The serial number can be found on the base of the machine.
To set the sleep timer, press and hold the timer button to select the desired time.
When time reaches zero, the appliance will go into standby mode.
To cancel, reduce the time until two dashes appear.
Please follow the steps in the video.
Dyson Hot+Cool™ Jet Focus AM09 (White/Silver)
