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Returns

If you’ve changed your mind about an order, you can return it within 35 days of receiving your machine(s) for a full refund.

To return an unwanted machine, please click the link below and fill in your details. We’ll then arrange to collect it, free of charge.

Dyson machines are built to last. But in the unlikely event that your machine breaks down within its guarantee period, please see our Dyson guarantee terms and conditions.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    For Business

    If you have a faulty Dyson business machine such as a Dyson Airblade™ hand dryer or a Dyson Supersonic™ Professional hair dryer, call our dedicated team on 0800 345 7788 and select option 2.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Recycling

    If we’ve already collected an old machine you’ve asked us to recycle, please note, we will not be able to process a refund for it.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Bundles

    Machines bought as part of a bundle can be returned individually. Your refund will exclude the value of any items you’re keeping. This value is based on each item’s individual price at the time you placed the order.