If you’ve changed your mind about an order, you can return it within 35 days of receiving your machine(s) for a full refund.
To return an unwanted machine, please click the link below and fill in your details. We’ll then arrange to collect it, free of charge.
Dyson machines are built to last. But in the unlikely event that your machine breaks down within its guarantee period, please see our Dyson guarantee terms and conditions.
If you have a faulty Dyson business machine such as a Dyson Airblade™ hand dryer or a Dyson Supersonic™ Professional hair dryer, call our dedicated team on 0800 345 7788 and select option 2.
If we’ve already collected an old machine you’ve asked us to recycle, please note, we will not be able to process a refund for it.
Machines bought as part of a bundle can be returned individually. Your refund will exclude the value of any items you’re keeping. This value is based on each item’s individual price at the time you placed the order.