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Buy direct from Dyson.

Yes. When you buy from Dyson directly online or from a Dyson Demo Store, all of our products are 100% guaranteed, authentic Dyson machines and accessories.

When you buy direct from Dyson, you can expect special discounts, complimentary accessories, or limited eeditions. Visit the Deals page on Dyson.com for an overview of our offers.

Our helpline opening hours:

08:00 – 20:00 Monday to Friday

08:00 – 18:00 Saturday and Sunday

If your machine under warranty or you wish to return it, contact our customer support, or complete the returns form online. Our team will be in touch to arrange collection.

Join the MyDyson™ community online or download the MyDyson app to get the latest news, invites to special launches and events, and early access to new products and offers.

Yes, you can choose a payment plan that works for you via our payment partner Klarna. 

Creating a My Dyson account and registering your machines gives you instant access to how-to guides, tailored support and more. And it's quick and easy – just visit our online registration page.

We offer both Click and collect and standard next-day delivery options whenever possible, our deliveries are always free. Visit our Deliver information page for more details.

When you receive confirmation that your machine is being shipped, use the tracking number and link provided.

Join the MyDyson™ community online or download the MyDyson app to get the latest news, invites to special launches and events, and early access to new products and offers.