Coin trap

Place a tray or shallow dish underneath the coin trap.

Using the Dyson spanner, lever the plug in the middle of the coin trap. The water will drain from the plug.

If the tray or dish is full, push the plug into its original position by hand, empty the tray or dish and repeat the process.

Once the water has been removed (a small quantity of water will remain below the level of the plug), lift the childproof tab using the Dyson spanner. Then turn the window anticlockwise until it is released.

Remove any objects from the coin trap.

If any more items seem to be blocking the coin trap, pull out the flow accelerator.

Remove any items and firmly push the flow accelerator back into place.

Replace the coin trap cover

Ensuring the seal is in place, lubricate with a drop of washing up liquid.

Fit the cover with the plug at the top.

Turn 1 1/2 turns clockwise, ensuring the childproof tab ‘clicks’ back into place.

Make sure the plug is pushed back into the closed position.

Maintenance wash

To prevent odours and build-up of deposits within the washing machine, it is recommended that you run an empty 85ºC cotton cycle with a half measure of detergent 2 or 3 times a year.

Check the fuse

Ensure the machine is plugged in and switched on. Check the fuse and also that the circuit breaker has not tripped.

Check the coin trap

Place a tray or shallow dish underneath the coin trap.

Using the Dyson spanner, lever the plug in the middle of the coin trap. The water will drain from the plug.

Once the water has been removed (a small quantity of water will remain below the level of the plug), lift the childproof tab using the Dyson spanner. Then turn the window anticlockwise until it is released.

Remove any objects from the coin trap.

If any more items seem to be blocking the coin trap, pull out the flow accelerator.

Remove any items and firmly push the flow accelerator back into place.

Replace the coin trap cover

Ensuring the seal is in place, lubricate with a drop of washing up liquid.

Fit the cover with the plug at the top.

Turn 1 1/2 turns clockwise, ensuring the childproof tab ‘clicks’ back into place.

Make sure the plug is pushed back into the closed position.

Soap suds

The machine may be full of suds.

Leave suds to settle. In future, refer to the manufacturer's dosage instructions.

Drainage hose

Check the drainage hose is draining into a suitable place (drain, sink or standpipe).

Water supply

Check that the water supply is connected and turned on at the tap.

Cleaning the water inlet filters

The water inlet filters should be checked regularly for debris or limescale build-up (particularly in a hard water area). Contact your local water authority to find out your water composition.

Turn off the water supply to the machine.

Unscrew both water inlet hoses by hand.

Using pliers, grip the coloured filters, pull them out and rinse them under cold water.

Replace the filters, red to the hot fill and blue to the cold fill, and reconnect the water inlet hoses.

Inlet hose

Unblock or straighten the drainage hose.

Drainage hose

Unblock or straighten the drainage hose.

Check the child lock

Hold down the ’Minimum iron’ button until ‘Child lock off’ is shown on the LCD.

Machine has not finished the cycle

Wait for the machine to finish the cycle before opening the door.

Emergency door release

Switch off and unplug the machine.

Ensure the drums have stopped moving.

If the machine has been running on a hot wash, leave it to cool down.

Drain the washing machine

Completely drain the washing machine via the coin trap.

Remove the soap tray.

Using the Dyson spanner or a coin, turn the door release screw 1/4 of a turn anticlockwise to unlock the door, hold the screw in this position and open the outer door.

Open the door.

Reassemble the machine

Turn the door release screw clockwise through 1/4 of a turn, to ensure the door will close. (This is automatic on some models).

Replace the soap tray.

Ensure the Child lock is inactive

Hold down the ‘Minimum iron’ button until ‘Child lock off’ is shown on LCD display.

Fault description

F1: Overload reduced performance.

Fault description

F2: Uneven load - could not spin.

Fault description

F3: Outer door open.

Fault description

F4: Inner door open.

Fault description

F5: Not draining.

Fault description

F6: Not filling.

Fault description

F7: Tacho open circuit.

Check the fuse

Ensure the machine is plugged in and switched on. Check the fuse and also that the circuit breaker has not tripped.

Fault description

F8: Overfilling.

Fault description

F14: Flooding.

Check the coin trap

Ensure that the coin trap cover is correctly fitted and that the plug is closed.

Replace the coin trap cover

Ensuring the seal is in place, lubricate with a drop of washing up liquid.

Fit the cover with the plug at the top.

Turn 1 1/2 turns clockwise, ensuring the childproof tab ‘clicks’ back into place.

Make sure the plug is pushed back into the closed position.

Adjust the feet

Using the Dyson spanner, adjust the two front feet so that the machine is perfectly stable and will not rock on three of its four contact points.

Check the drainage hose

Check the drainage hose is draining into a suitable place (drain, sink or standpipe).

Check the hoses

Ensure the hoses are fitted correctly.

Check the soap tray

Remove the soap tray by pressing the yellow release button at the back of the tray, and pulling it out.

Wash it in warm, soapy water with a small, soft brush, taking care not to scratch the soap tray front.

The soap tray cavity in the machine should be cleaned out with a small, soft brush, taking care not to dislodge the rubber seal.

Replace the soap tray ensuring it clicks into place.

Adjust the feet

Using the Dyson spanner, adjust the two front feet so that the machine is perfectly stable and will not rock on three of its four contact points.

Check the Rollerjack

Return the Rollerjack handle carefully to its position under the machine.

Hot and cold pipes reversed

Check orientation of hot and cold pipes.

Hot and cold water supply

Check that the blue inlet hose/grey leak protection hose is connected to the cold inlet tap and the red hose/other grey leak protection hose to the hot inlet tap.

Detergent use

To open the soap tray, press the hand on the soap tray. Do not try to pull out the soap tray without first pressing it.

Add detergent to the compartment marked 2 for all the main wash programmes.

For a pre-wash option, add detergent to the compartment marked 1.

Fabric conditioner can be added to the compartment marked to the level indicated.

Push the soap tray in to close it, ensuring it clicks in place.

Loading the Contrarotator

Plug the machine into the mains and switch ON at the socket.

Turn on the water supply at the mains.

Open the outer and inner doors.

Check the drums are empty before placing the sorted laundry into the washing machine.

Close both doors, making sure that both have ‘clicked’ shut. It is important not to overload the machine.

Please open the PDF for the user guide.

Emergency door release

Switch off and unplug the machine.

Ensure the drums have stopped moving.

If the machine has been running on a hot wash, leave it to cool down.

Completely drain the washing machine (see steps for draining via the cointrap).

Remove the soap tray.

Using the Dyson spanner or a coin, turn the door releasing the Dyson spanner or a coin, turn the door release screw 1/4 of a turn anticlockwise to unlock the door, hold the screw in this position and open the outer door.

Open inner door.

Turn the door release screw clockwise through 1/4 of a turn, to ensure the door will close. (This is automatic on some models).

Replace the soap tray.

Cleaning the water inlet filters

Turn off the water supply to the machine.

Unscrew both water inlet hoses by hand.

Using pliers, grip the coloured filters, pull them out and rinse them under cold water.

Replace the filters, red to the hot fill and blue to the cold fill, and reconnect the water inlet hoses.

Cleaning the soap tray

Remove the soap tray by pressing the yellow release button at the back of the tray, and pulling it out.

Wash it in warm, soapy water with a small, soft brush, taking care not to scratch the soap tray front.

The soap tray cavity in the machine should be cleaned out with a small, soft brush, taking care not to dislodge the rubber seal.

Replace the soap tray ensuring it clicks into place.