Let's get your machine working
Special edition Dyson Airwrap™ styler Complete (Prussian blue/rich copper) with case, pouch, brush and comb
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Airwrap
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Regular filter maintenance
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Clean the filter - step by step
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More help required
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Not working
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Unusual noise
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Re-fit attachment
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Issue resolved
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Attachments won't fit
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One attachment
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More than one attachment
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Appliance louder than usual
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Wash the filter
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Regular filter maintenance
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Clean the filter
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Deep clean the filter
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Buzzing noise
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Performance
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Using your Dyson Airwrap - step-by-step guide
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Check the attachments
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Performance issues
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Airflow
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Filter removal
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Wash the filter
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Clean the filter
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Temperature
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Power or electrical issue
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The cable is hot
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Check the machine
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Hot cable
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Issue not resolved, please speak to our Customer Support Team
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No power
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Thermal cut out
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Power region
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Check lights
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The ALCI may have tripped whilst in use. Please perform the following checks.
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Select appropriate light
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Regular filter maintenance
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Regular filter maintenance
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Check region voltage
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Won't switch off
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Check electrical supply
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Thermal cut out
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Check which light is appearing
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No light
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Regular filter maintenance
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Unusual smell
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Dusty
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Burning smell
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Visible issue
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Attachments too hot to touch
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Choose the affected attachment
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Dyson Airwrap™ styler 30mm
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Dyson Airwrap™ styler 40mm
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Multiple attachments
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Firm smoothing brush
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Pre-styling dryer
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Round volumising brush
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Soft smoothing brush
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Lights
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Attachments won't fit
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Attachment damaged
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Attachment damaged
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Attachment damaged
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Attachment damaged
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Smoothing brush bristles
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Replacement part required
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Serial number location
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Issue resolved
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User guide
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Getting started
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Getting started - step-by-step
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What do the lights mean?
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Regular filter maintenance
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Styling tips
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How to use the functions
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How to attach and use accessories
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Dyson Airwrap™ styler 30mm
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Dyson Airwrap™ styler 40mm
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Smoothing brush
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Pre-styling dryer
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Firm smoothing brush
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Round volumising brush
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How to use your appliance abroad
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How to use your appliance
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Cleaning the appliance
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Popular queries
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the 30mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.
30mm Airwrap™ barrels
Part no. 969466-01
The smaller 30mm Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.
€35.00
30mm Airwrap™ barrels
Part no. 969466-01
The smaller 30mm Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.
€35.00
€35.00
You might need a replacement part.
It looks like the 30mm Airwrap™ long barrels is not working. You can solve this by ordering a new one below.
30mm Airwrap™ long barrels
Part no. 970289-01
The 30mm Airwrap™ long barrels use the Coanda effect to create voluminous curls or waves in longer hair.
€35.00
30mm Airwrap™ long barrels
Part no. 970289-01
The 30mm Airwrap™ long barrels use the Coanda effect to create voluminous curls or waves in longer hair.
€35.00
You might need a replacement part.
It looks like the 40mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.
40mm Airwrap™ barrels
Part no. 969470-01
The wider 40mm Airwrap™ barrels use the Coanda effect to create loose curls or waves.
€35.00
40mm Airwrap™ barrels
Part no. 969470-01
The wider 40mm Airwrap™ barrels use the Coanda effect to create loose curls or waves.
€35.00
€35.00
You might need a replacement part.
It looks like the 40mm Airwrap™ long barrels is not working. You can solve this by ordering a new one below.
40mm Airwrap™ long barrels
Part no. 970290-01
The wider 40mm Airwrap™ long barrels use the Coanda effect to create loose curls or waves in longer hair.
€35.00
40mm Airwrap™ long barrels
Part no. 970290-01
The wider 40mm Airwrap™ long barrels use the Coanda effect to create loose curls or waves in longer hair.
€35.00
Please call us to resolve this problem.
It looks like the Filter Cover isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Filter Cover
Part no. 969758-06
€21.52
Filter Cover
Part no. 969758-06
€21.52
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Firm smoothing brush is not working. You can solve this by ordering a new one below.
Firm smoothing brush
Part no. 969477-01
With firm bristles engineered to control unruly, frizz-prone hair, the Firm smoothing brush creates a straighter style with less frizz and fewer flyaways.
€35.00
Firm smoothing brush
Part no. 969477-01
With firm bristles engineered to control unruly, frizz-prone hair, the Firm smoothing brush creates a straighter style with less frizz and fewer flyaways.
€35.00
€35.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Round volumising brush is not working. You can solve this by ordering a new one below.
Round volumising brush
Part no. 969490-01
Ideal for limp, flat hair. The Round volumising brush directs air into the hair to give body, and the bristles create tension to shape hair as it dries.
€35.00
Round volumising brush
Part no. 969490-01
Ideal for limp, flat hair. The Round volumising brush directs air into the hair to give body, and the bristles create tension to shape hair as it dries.
€35.00
€35.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Soft smoothing brush is not working. You can solve this by ordering a new one below.
Soft smoothing brush
Part no. 969482-01
With soft, ball-tip bristles engineered to be gentle on the scalp, the Soft smoothing brush creates a smooth, blow-dry finish.
€36.90
Soft smoothing brush
Part no. 969482-01
With soft, ball-tip bristles engineered to be gentle on the scalp, the Soft smoothing brush creates a smooth, blow-dry finish.
€36.90
€36.90
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the 30mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.
30mm Airwrap™ barrels
Part no. 969466-01
The smaller 30mm Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.
€35.00
30mm Airwrap™ barrels
Part no. 969466-01
The smaller 30mm Airwrap™ barrels use the Coanda effect to create voluminous curls or waves.
€35.00
€35.00
You might need a replacement part.
It looks like the 40mm Airwrap™ barrels is not working. You can solve this by ordering a new one below.
40mm Airwrap™ barrels
Part no. 969470-01
The wider 40mm Airwrap™ barrels use the Coanda effect to create loose curls or waves.
€35.00
40mm Airwrap™ barrels
Part no. 969470-01
The wider 40mm Airwrap™ barrels use the Coanda effect to create loose curls or waves.
€35.00
€35.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Firm smoothing brush is not working. You can solve this by ordering a new one below.
Firm smoothing brush
Part no. 969477-01
With firm bristles engineered to control unruly, frizz-prone hair, the Firm smoothing brush creates a straighter style with less frizz and fewer flyaways.
€35.00
Firm smoothing brush
Part no. 969477-01
With firm bristles engineered to control unruly, frizz-prone hair, the Firm smoothing brush creates a straighter style with less frizz and fewer flyaways.
€35.00
€35.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Round volumising brush is not working. You can solve this by ordering a new one below.
Round volumising brush
Part no. 969490-01
Ideal for limp, flat hair. The Round volumising brush directs air into the hair to give body, and the bristles create tension to shape hair as it dries.
€35.00
Round volumising brush
Part no. 969490-01
Ideal for limp, flat hair. The Round volumising brush directs air into the hair to give body, and the bristles create tension to shape hair as it dries.
€35.00
€35.00
You might need a replacement part.
It looks like the Soft smoothing brush is not working. You can solve this by ordering a new one below.
Soft smoothing brush
Part no. 969482-01
With soft, ball-tip bristles engineered to be gentle on the scalp, the Soft smoothing brush creates a smooth, blow-dry finish.
€36.90
Soft smoothing brush
Part no. 969482-01
With soft, ball-tip bristles engineered to be gentle on the scalp, the Soft smoothing brush creates a smooth, blow-dry finish.
€36.90
€36.90
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
Special edition Dyson Airwrap™ styler Complete (Prussian blue/rich copper) with case, pouch, brush and comb
