Let's get your machine working
Dyson Supersonic™ (Fuchsia/Nickel) hair dryer with styling set.
-
-
Maintaining your Dyson Supersonic™
-
How to clean the appliance
-
More help required
-
There is a problem with my machine
-
Noise
-
Airflow louder than usual
-
Issue resolved
-
Cleaning your filter - step by step
-
Check machine
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Performance
-
Airflow control
-
Clean the filter
-
Reset
-
Issue not resolved, please speak to our Customer Support Team
-
Temperature
-
Power or electrical issue
-
Machine has no power
-
No lights
-
Re-test in correct voltage
-
Test the machine in a different plug socket
-
Lights
-
Exchange required
-
Clean the filter
-
Check the electrics
-
Issue not resolved, please speak to our Customer Support Team
-
Clean the filter
-
The cable is hot
-
Check the machine
-
Hot cable
-
Clean the filter
-
Issue not resolved, please speak to our Customer Support Team
-
Intermittent power
-
Intermittent power
-
Will not switch off
-
How to locate the serial number
-
Unusual smell
-
Issue not resolved, please speak to our Customer Support Team
-
Dusty
-
Issue not resolved, please speak to our Customer Support Team
-
Visible issue
-
Accessories will not attach
-
Check all accessories
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Part broken
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Accessories will not magnetise onto the stand
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Using your Dyson hair clips
-
Download the user manual
-
No further help required
-
Using your machine abroad
-
How to attach the accessories
-
Pacemaker queries
-
Serial number location
-
Issue resolved
-
Styling tips
-
Regular filter maintenance
-
Cleaning your filter - step by step
-
Replacing the filter
-
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Gentle air attachment is not working. You can solve this by ordering a new one below.
Gentle air attachment
Part no. 969749-01
Fast yet gentle styling for fine hair and sensitive scalps.
€39.00
Gentle air attachment
Part no. 969749-01
Fast yet gentle styling for fine hair and sensitive scalps.
€39.00
€39.00
You might need a replacement part.
It looks like the Smoothing Nozzle is not working. You can solve this by ordering a new one below.
Smoothing Nozzle
Part no. 969571-01
Dry and style your hair simultaneously with gentle, low-speed airflow.
€39.00
Smoothing Nozzle
Part no. 969571-01
Dry and style your hair simultaneously with gentle, low-speed airflow.
€39.00
You might need a replacement part.
It looks like the Styling concentrator is not working. You can solve this by ordering a new one below.
Styling concentrator
Part no. 967716-02
Style your hair one section at a time with precise, controlled airflow.
€23.37
Styling concentrator
Part no. 967716-02
Style your hair one section at a time with precise, controlled airflow.
€23.37
You might need a replacement part.
It looks like the Wide-tooth comb attachment is not working. You can solve this by ordering a new one below.
Wide-tooth comb attachment
Part no. 969748-01
Helps shape and lengthen textured hair as it dries.
€35.00
Wide-tooth comb attachment
Part no. 969748-01
Helps shape and lengthen textured hair as it dries.
€35.00
€35.00
You might need a replacement part.
It looks like the Non-slip heat mat is not working. You can solve this by ordering a new one below.
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
€4.30
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
€4.30
You might need a replacement part.
It looks like the Platinum presentation case is not working. You can solve this by ordering a new one below.
Platinum presentation case
Part no. 968683-04
Protect your Dyson Supersonic™ hair dryer with our presentation case.
€67.00
Platinum presentation case
Part no. 968683-04
Protect your Dyson Supersonic™ hair dryer with our presentation case.
€67.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Storage hanger is not working. You can solve this by ordering a new one below.
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
€3.69
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
€3.69
You might need a replacement part.
It looks like the Supersonic Display Stand is not working. You can solve this by ordering a new one below.
Supersonic Display Stand
Part no. 969559-01
Engineered from steel to neatly hold your Dyson Supersonic™ hair dryer. Magnetic attachments can be attached and removed with one click.
Supersonic Display Stand
Part no. 969559-01
Engineered from steel to neatly hold your Dyson Supersonic™ hair dryer. Magnetic attachments can be attached and removed with one click.
You might need a replacement part.
It looks like the Gentle air attachment is not working. You can solve this by ordering a new one below.
Gentle air attachment
Part no. 969749-01
Fast yet gentle styling for fine hair and sensitive scalps.
€39.00
Gentle air attachment
Part no. 969749-01
Fast yet gentle styling for fine hair and sensitive scalps.
€39.00
€39.00
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
Dyson Supersonic™ (Fuchsia/Nickel) hair dryer with styling set.
