Support | Troubleshooting

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Please start a WhatsApp conversation or contact our team on 01-475-7109. If you’re using the Dyson Zone™ headphones, please contact us through our helpline or directly on Live Chat to connect with an Expert. To start a Live Chat, just click the purple icon at the bottom of the page and choose ‘Product help and support’, then select ‘Headphones support’).

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

It looks like the Diffuser isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Diffuser

Part no. 967702-02

Disperses air evenly around your ringlets, helping to reduce frizz.

€49.20

Diffuser

Part no. 967702-02

Disperses air evenly around your ringlets, helping to reduce frizz.

€49.20

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Smoothing nozzle is not working. You can solve this by ordering a new one below.

Smoothing nozzle

Part no. 967703-02

Dry and style your hair simultaneously with gentle, low-speed airflow.

€36.90

Smoothing nozzle

Part no. 967703-02

Dry and style your hair simultaneously with gentle, low-speed airflow.

€36.90

You might need a replacement part.

It looks like the Styling concentrator is not working. You can solve this by ordering a new one below.

Styling concentrator

Part no. 967701-02

Style your hair one section at a time with precise, controlled airflow.

€36.90

Styling concentrator

Part no. 967701-02

Style your hair one section at a time with precise, controlled airflow.

€36.90

Out of stock.

€36.90

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Platinum presentation case is not working. You can solve this by ordering a new one below.

Platinum presentation case

Part no. 968683-04

Protect your Dyson Supersonic™ hair dryer with our presentation case.

€67.00

Platinum presentation case

Part no. 968683-04

Protect your Dyson Supersonic™ hair dryer with our presentation case.

€67.00

Out of stock.

€67.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Storage hanger is not working. You can solve this by ordering a new one below.

Storage hanger

Part no. 967714-01

Stow your Dyson Supersonic™ hair dryer off the floor between uses.

€3.69

Storage hanger

Part no. 967714-01

Stow your Dyson Supersonic™ hair dryer off the floor between uses.

€3.69

Out of stock.

€3.69

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Further help

Dyson Supersonic™ hair dryer Iron/Red with red case

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Let's get your machine working

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

Diffuser

We need a little more information to help us solve your issue.

You might need a replacement part.

Smoothing nozzle

Keep me updated

You might need a replacement part.

Styling concentrator

Keep me updated

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Platinum presentation case

Keep me updated

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Storage hanger

Keep me updated

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Further help