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The cleaning guide is available at the link above.
NB: Please advise the customer that the following chemicals are some that are harmful to the unit and should not be used. The use of these will invalidate the warranty:
Please also advise them that we do not recommend the use of a pressure washer.
The cleaning guide is available at the link above.
To keep your Airblade looking new, ensure that all surfaces of the Airblade hand dryer are cleaned daily with a soft cloth and a nonabrasive/non-caustic cleaning solution.
Wipe down the fascia daily to avoid mineral deposits and build up of debris. Clean the floor and wall beneath and around the unit. This may be required more regularly in high use areas.
The following chemicals are some that are harmful to the unit and should not be used. The use of these will invalidate the warranty.
Do not use:
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
This part is no longer available. Please contact our Helpline to discuss the available options. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
While the cable entry can be either from the left or right side, if the wrong side has been removed upon installation or you wish to change the side after installation, we must make you aware that this is not possible unless a replacement Main body is ordered
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
To keep your Airblade looking new, ensure that all surfaces of the Airblade hand dryer are cleaned daily with a soft cloth and nonabrasive/non-caustic cleaning solution.
Wipe down the fascia daily to avoid mineral deposits and build-up of debris. Clean the floor and wall beneath and around the unit. This may be required more regularly in high use areas.
The following chemicals are some that are harmful to the unit and should not be used. The use of these will invalidate the warranty.
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please note that the replacement part or parts may not be covered by the guarantee. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please note that the replacement part or parts may not be covered by the guarantee. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please note that the replacement part or parts may not be covered by the guarantee. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please note that the replacement part or parts may not be covered by the guarantee. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please note that when using our product (and any other hands under, wall mounted hand dryer) that the water from wet hands is blown off into the air and if there is a collection of water on the wall, this can be easily wiped away as part of the regular cleaning regime in the washroom.
If the water on the wall is an issue, especially for porous surfaces, consider the use of a splash back or non-porous wall surface (e.g. ceramic tile).
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Please note: this product will generate some warming of the air when used constantly in busy locations. This will appear in high ambient air temperature, or when drawing hot air from a localised heat source. This is normal.
There is no fault with the Airblade. The product will generate some warming of air when in use in busy locations.
Please ensure that you clean the grilles and blades when fitting the new filter.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
There is no fault with the Airblade. Testing has shown that our hand dryers have a 15 second dry time.
Please check the Air knives and inspect for external blockages.
Please ensure that you clean the grilles and blades when fitting the new filter.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please ensure that you clean the grilles and blades when fitting the new filters. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Ensure the product is securely attached to the back plate by the two bolts on either side of the unit.
Ensure the backplate is attached securely to the wall with four fixing screws.
Please secure the product to the back plate and retest.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Ensure the product is securely attached to the back plate by the two bolts on either side of the unit.
Ensure the backplate is attached securely to the wall with four fixing screws.
Please secure the product to the back-plate and retest.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please ensure that you clean the grilles and blades when fitting the new filters. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please switch the power supply off and on and leave for 2 minutes for the unit to calibrate.
WARNING: Do not use the unit during this calibration period.
Please check that your hands are within operating distance and moving in front of the sensors.
The distance for the air function is 0mm-30mm from the air sensor.
There may be a problems with the electrical power supply and not the Airblade.
This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.
Please ensure that the earth wire is connected.
This part will need to be fitted by a qualified individual. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please ensure that you clean the grilles and blades when fitting the new filters. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please switch the power supply off and on and leave for 2 minutes for the unit to calibrate.
WARNING: Do not use the unit during this calibration period.
Please check that your hands are within operating distance and moving in front of the sensors.
The distance for the air function is 0mm-30mm from the air sensor.
For further assistance, please watch the "How to use" video.
There may be a problems with the electrical power supply and not the Airblade.
This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.
Please ensure that the earth wire is connected.
There must be a minimum space of 220mm between the machines.
Isolate the machine by switching OFF any adjacent machines.
For further information on this please view the attached installation guide.
There may be a problems with the electrical power supply and not the Airblade.
This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.
Please ensure that the earth wire is connected.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Please remove the machine situated in the middle to increase the gap between the units.
Switch off the unit. Do not use it until a Dyson engineer attends.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
Our experts are ready to help you.
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
This must be fitted by a qualified individual.
Installation of your Airblade should be carried out by carefully following the instructions given in the installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
To view the installation guide, please select the above link.
Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Remove the two security screws from the sides of the Main body.
Swing the Main body unit up and unhook from the top rim of the backplate.
Hook the new Main body over the top rim of the backplate.
Insert and tighten the two security screws into the side of the Main body.
Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
If required for high usage environments, a Dyson filter change kit provides everything needed to change the unit's HEPA filter.
The air inlets should be regularly checked to ensure that they are free from dust and debris. Wiping the inlets with a soft cloth should be sufficient to remove dust and debris. If the air inlets get clogged, further cleaning or a filter change may be required.
Remove the two anti-tamper screws from the Main body using the service tool provided.
Lift the Main body up from the bottom and remove from the backplate.
Release the four catches.
Lift out both of the older HEPA filter housing assemblies.
Push both of the replacement HEPA filter housing assemblies in place, ensuring the catches on the top are facing up and the catch on the side is towards the top of the unit.
Fasten the four catches.
Hook the Main body of the unit over the top rim of the backplate. Swing the Main body of the unit down on to the backplate. (For installations with the cable entry on the side, ensure that the side bracket seal is correctly seated against the Main body).
Insert and tighten the two security screws into the side of the Main body as illustrated. Recommended torque of 0.5-0.7NM.
Dyson Airblade V hand dryer