Cleaning instructions

The cleaning guide is available at the link above.

NB: Please advise the customer that the following chemicals are some that are harmful to the unit and should not be used. The use of these will invalidate the warranty:

• Alcohol-acid mixes
• Alcohol
• Solvent / oil-based products
• Quaternary ammonium
• Alkali-bleach mixes
• Foaming ingredients
• Bleach or abrasive cleaners

Please also advise them that we do not recommend the use of a pressure washer.

Cleaning instructions

The cleaning guide is available at the link above.

To keep your Airblade looking new, ensure that all surfaces of the Airblade hand dryer are cleaned daily with a soft cloth and a nonabrasive/non-caustic cleaning solution.

Wipe down the fascia daily to avoid mineral deposits and build up of debris. Clean the floor and wall beneath and around the unit. This may be required more regularly in high use areas.

The following chemicals are some that are harmful to the unit and should not be used. The use of these will invalidate the warranty.

Do not use:

• Alcohol-acid mixes
• Alcohol
• Solvent / oil-based products
• Quaternary ammonium
• Alkali-bleach mixes
• Foaming ingredients
• Bleach or abrasive cleaners
• Do not pressure wash

Dyson guidelines

To keep your Airblade looking new, ensure that all surfaces of the Airblade hand dryer are cleaned daily with a soft cloth and nonabrasive/non-caustic cleaning solution.

Wipe down the fascia daily to avoid mineral deposits and build-up of debris. Clean the floor and wall beneath and around the unit. This may be required more regularly in high use areas.

The following chemicals are some that are harmful to the unit and should not be used. The use of these will invalidate the warranty.

Machine working normally

Please note that when using our product (and any other hands under, wall mounted hand dryer) that the water from wet hands is blown off into the air and if there is a collection of water on the wall, this can be easily wiped away as part of the regular cleaning regime in the washroom.

If the water on the wall is an issue, especially for porous surfaces, consider the use of a splash back or non-porous wall surface (e.g. ceramic tile).

Please note: this product will generate some warming of the air when used constantly in busy locations. This will appear in high ambient air temperature, or when drawing hot air from a localised heat source. This is normal.

There is no fault with the Airblade. The product will generate some warming of air when in use in busy locations.

There is no fault with the Airblade. Testing has shown that our hand dryers have a 15 second dry time.

Please check the Air knives and inspect for external blockages.

Check the product is securely attached

Ensure the product is securely attached to the back plate by the two bolts on either side of the unit.

Ensure the backplate is attached securely to the wall with four fixing screws.

Please secure the product to the back plate and retest.

Check the product is securely attached

Ensure the product is securely attached to the back plate by the two bolts on either side of the unit.

Ensure the backplate is attached securely to the wall with four fixing screws.

Please secure the product to the back-plate and retest.

Please switch the power supply off and on and leave for 2 minutes for the unit to calibrate.

WARNING: Do not use the unit during this calibration period.

Check operating distance

Please check that your hands are within operating distance and moving in front of the sensors.

The distance for the air function is 0mm-30mm from the air sensor.

There may be a problems with the electrical power supply and not the Airblade.

This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.

Please ensure that the earth wire is connected.

Please switch the power supply off and on and leave for 2 minutes for the unit to calibrate.

WARNING: Do not use the unit during this calibration period.

Check operating distance

Please check that your hands are within operating distance and moving in front of the sensors.

The distance for the air function is 0mm-30mm from the air sensor.

For further assistance, please watch the "How to use" video.

There may be a problems with the electrical power supply and not the Airblade.

This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.

Please ensure that the earth wire is connected.

Check installation guidelines

There must be a minimum space of 220mm between the machines.

Isolate the machine by switching OFF any adjacent machines.

For further information on this please view the attached installation guide.

There may be a problems with the electrical power supply and not the Airblade.

This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.

Please ensure that the earth wire is connected.

Please remove the machine situated in the middle to increase the gap between the units.

Installation video

Installation of your Airblade should be carried out by carefully following the instructions given in the installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.

Installation guide

To view the installation guide, please select the above link.

Replacing the Main body

Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.

Replacing the Main body

Remove the two security screws from the sides of the Main body.

Swing the Main body unit up and unhook from the top rim of the backplate.

Hook the new Main body over the top rim of the backplate.

Insert and tighten the two security screws into the side of the Main body.

How to replace the filter

Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.

If required for high usage environments, a Dyson filter change kit provides everything needed to change the unit's HEPA filter.

The air inlets should be regularly checked to ensure that they are free from dust and debris. Wiping the inlets with a soft cloth should be sufficient to remove dust and debris. If the air inlets get clogged, further cleaning or a filter change may be required.

Changing the filter

Remove the two anti-tamper screws from the Main body using the service tool provided.

Lift the Main body up from the bottom and remove from the backplate.

Release the four catches.

Lift out both of the older HEPA filter housing assemblies.

Push both of the replacement HEPA filter housing assemblies in place, ensuring the catches on the top are facing up and the catch on the side is towards the top of the unit.

Fasten the four catches.

Hook the Main body of the unit over the top rim of the backplate. Swing the Main body of the unit down on to the backplate. (For installations with the cable entry on the side, ensure that the side bracket seal is correctly seated against the Main body).

Insert and tighten the two security screws into the side of the Main body as illustrated. Recommended torque of 0.5-0.7NM.