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Please follow the steps in the video.
Press the release to remove the cyclone assembly from the cylinder.
With the bin removed, pull the pre-filter out from the top of the cyclone.
Turn the central locking dial on the outer cover of the ball anti-clockwise until the cover is released.
Lift off the cover, place your fingers under the two raised tabs and lift out the filter.
Run cold water through the open end of the filter for approximately 10 seconds.
Turn the filter up side down and tap 10 times.
Squeeze and twist the filter.
Repeat until clean.
Run cold water through the filter until the water runs clear.
Tap the filter on the plastic rim only to ensure all excess water is removed.
Stand the filter on its wide, open end to dry. Leave to dry completely for a minimum of 24 hours.
Leave to dry completely for a minimum of 24 hours.
Reinsert the pre-filter into the top of the cyclone and close the lid on the assembly.
Replace the post-filter and post-filter cover.
Refit the cyclone back onto the cylinder and ensure it clicks into place.
When checking the suction it's normal to hear a pulsating noise; this is a protection feature of the digital motor.
Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.
Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.
Place your hand over the end of the extension tube and test the suction.
Checking the Turbine head openings.
With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.
Use a coin to unlock the fastener marked with a padlock.
Carefully remove the Brush bar and clear any debris.
To gain access to blockages in the floor tool, remove the soleplate by using a coin to loosen the screw marked with a padlock.
Check the opening for blockages and remove as necessary.
Refit the base plate and lock it in place.
Refit the Brush bar and end cap.
Reassemble and test the machine.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Separate the extension tube from the Wand handle by pressing the release catch on the Wand handle.
Remove the Wand handle from the hose by pressing the release catch on the hose.
Remove the hose by pressing the release catch.
Check the extension tube, Wand handle and hose for blockages and remove as necessary.
Press the release button at the top of the handle and remove the bin from the machine.
Check the duct grille and hose inlet for damage or blockages and remove as necessary.
Check the cyclone and bin for damage or blockages and remove as necessary.
Reassemble and test the machine.
Please follow the steps in the video.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Press the release to remove the cyclone assembly from the cylinder.
With the bin removed, pull the pre-filter out from the top of the cyclone.
Turn the central locking dial on the outer cover of the ball anti-clockwise until the cover is released.
Lift off the cover, place your fingers under the two raised tabs and lift out the filter.
Run cold water through the open end of the filter for approximately 10 seconds.
Turn the filter up side down and tap 10 times.
Squeeze and twist the filter.
Repeat until clean.
Run cold water through the filter until the water runs clear.
Tap the filter on the plastic rim only to ensure all excess water is removed.
Stand the filter on its wide, open end to dry. Leave to dry completely for a minimum of 24 hours.
Leave to dry completely for a minimum of 24 hours.
Reinsert the pre-filter into the top of the cyclone and close the lid on the assembly.
Replace the post-filter and post-filter cover.
Refit the cyclone back onto the cylinder and ensure it clicks into place.
Separate the extension tube from the Wand handle by pressing the release catch on the Wand handle.
Remove the Wand handle from the hose by pressing the release catch on the hose.
Remove the hose by pressing the release catch.
Check the extension tube, Wand handle and hose for blockages and remove as necessary.
Press the release button at the top of the handle and remove the bin from the machine.
Check the duct grille and hose inlet for damage or blockages and remove as necessary.
Check the cyclone and bin for damage or blockages and remove as necessary.
Reassemble and test the machine.
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.
The carrying handle will be released. Remove the cyclone and clear bin unit.
To release the dirt, press the red bin release button.
NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.
To access the shroud, ensure the bin is empty and bin base is open. Press release button to remove bin.
WARNING: Do not use detergents, polishes or air fresheners to clean the clear bin.
Clean the cyclone shroud with a dry cloth or brush. Do not use water to clean the cyclone.
The clear bin can be cleaned using clean water.
Ensure the bin is completely dry before reassembling the machine.
Close the clear bin base so that it clicks into place and is secure.
When refitting, locate the slot on the bottom of the bin onto a large tab on the lower duct.
Close the handle down until it clicks into place.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
A whistle suggests that air is escaping due to a missing seal or blockage.
Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.
Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.
Place your hand over the end of the extension tube and test the suction.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked.
Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down.
Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.
Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.
Place your hand over the end of the extension tube and test the suction.
Is the power cord or plug damaged?
Are the other household appliances working?
Does the vacuum work when plugged into another socket?
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
A damp or musty smell is caused when dust in the cyclone has come into contact with water.
It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell.
Additionally the smell may occur if the filter goes back into the machine wet.
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.
The carrying handle will be released. Remove the cyclone and clear bin unit.
To release the dirt, press the red bin release button.
NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.
To access the shroud, ensure the bin is empty and bin base is open. Press release button to remove bin.
WARNING: Do not use detergents, polishes or air fresheners to clean the clear bin.
Clean the cyclone shroud with a dry cloth or brush. Do not use water to clean the cyclone.
The clear bin can be cleaned using clean water.
Ensure the bin is completely dry before reassembling the machine.
Close the clear bin base so that it clicks into place and is secure.
When refitting, locate the slot on the bottom of the bin onto a large tab on the lower duct.
Close the handle down until it clicks into place.
Checking the Turbine head openings.
With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.
Use a coin to unlock the fastener marked with a padlock.
Carefully remove the Brush bar and clear any debris.
Please call us to resolve this problem.
It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Clear bin
Part no. 924015-01
Replacement clear bin for your Dyson vacuum cleaner.
€22.99
Clear bin
Part no. 924015-01
Replacement clear bin for your Dyson vacuum cleaner.
€22.99
Please call us to resolve this problem.
It looks like the Combination tool isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Combination tool
Part no. 918068-02
Two tools in one, for versatile cleaning around the home.
€6.05
Combination tool
Part no. 918068-02
Two tools in one, for versatile cleaning around the home.
€6.05
Please call us to resolve this problem.
It looks like the Cyclone isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Cyclone
Part no. 925042-04
Replacement cyclone for your Dyson vacuum cleaner.
€59.29
Cyclone
Part no. 925042-04
Replacement cyclone for your Dyson vacuum cleaner.
€59.29
Please call us to resolve this problem.
It looks like the Hose isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Hose
Part no. 923769-03
Replacement hose for your Dyson vacuum cleaner.
€45.38
Hose
Part no. 923769-03
Replacement hose for your Dyson vacuum cleaner.
€45.38
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Please call us to resolve this problem.
It looks like the Post filter isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Post filter
Part no. 924057-02
Replacement post filter for your Dyson vacuum cleaner.
€59.29
Post filter
Part no. 924057-02
Replacement post filter for your Dyson vacuum cleaner.
€59.29
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Please call us to resolve this problem.
It looks like the Stair tool isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Stair tool
Part no. 914417-01
For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.
€3.63
Stair tool
Part no. 914417-01
For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.
€3.63
Please call us to resolve this problem.
It looks like the Wand handle isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Wand handle
Part no. 917276-05
Replacement wand handle for your Dyson vacuum cleaner.
€22.99
Wand handle
Part no. 917276-05
Replacement wand handle for your Dyson vacuum cleaner.
€22.99
Keep hold of the plug as you press the button down, and allow the cord to feed back into the machine.
Ensure the machine is switched off.
Unplug the machine before rewinding the cable.
If the cable does not rewind, firmly pull it out and fully extend it until the red tape is visible.
The cord rewind button needs to be pressed down firmly to retract the cord for storage after use. When the button is pressed down far enough you should feel and hear a click, and the cord will retract.
If the machine is spitting out dust, there may be a blockage.
Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.
Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.
Place your hand over the end of the extension tube and test the suction.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Please follow the steps in the video.
Attach the hose to the hose inlet on the front of the machine.
Clip the hose to the rear of the Wand handle.
Clip the Wand handle to the extension tube.
Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.
Attach the floor tool to the extension tube.
Insert the tools into the holster and attach to the extension tube.
Attach the accessory tools to either the extension tube, Wand handle or the hose as shown below, ensuring they click into place.
Please follow the steps in the video.
When you start the machine the turbine tool is set to the brush on mode.
Change the suction between low and high power.
Turn the Brush bar on/off.
Attach the accessory tools to either the extension tube, Wand handle or the hose as shown below, ensuring they click into place.
Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.
Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.
Ensure the machine is switched off.
Unplug the machine before rewinding the cable.
To retract the cable, press the button firmly until it clicks and the cable rewinds.
Carry the machine by the main handle on the body.
Do not press the cyclone release button or shake the machine when carrying or the cyclone could disengage, fall off and cause injury.
Underneath the machine between the wheels.
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.
The carrying handle will be released. Remove the cyclone and clear bin unit.
To release the dirt, press the red bin release button.
NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.
To access the shroud, ensure the bin is empty and bin base is open. Press release button to remove bin.
WARNING: Do not use detergents, polishes or air fresheners to clean the clear bin.
Clean the cyclone shroud with a dry cloth or brush. Do not use water to clean the cyclone.
The clear bin can be cleaned using clean water.
Ensure the bin is completely dry before reassembling the machine.
Close the clear bin base so that it clicks into place and is secure.
When refitting, locate the slot on the bottom of the bin onto a large tab on the lower duct.
Close the handle down until it clicks into place.
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.
The carrying handle will be released. Remove the cyclone and clear bin unit.
To release the dirt, press the red bin release button.
NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.
Close the clear bin base so it clicks into place and is secure.
Place the clear bin and cyclone into position on the front of the Main body. The recess in the base of the clear bin must fit onto the lug on the locator bracket.
Push the carrying handle down so it clicks into place on the top of the clear bin and cyclone, ensuring it is secure.
DC47 Multi Floor Complete™