Dyson Cinetic Big Ball Animal 2+ Let's get your machine working.

Emptying the bin

Switch off and unplug before emptying the clear bin.

To remove the cyclone and clear bin unit, push the red button on the top of the carrying handle, as shown.

To release the dirt, firmly push the red bin release button.

• The bin will slide down, cleaning the shroud as it goes.
• The red rod should stop level with the clear bin. If not sliding the bin back up will not be possible.
• The bin base will then open.
• The bin base will not open if the red button is not pushed down fully.

WARNING: You may find that the bin lid does not open completely by itself, if this happens, push gently on the edge of the lid to get it to open to release the dirt.

Closing the bin

Close the clear bin by pushing the bin base upwards until it clicks into place.

Push the bin base clip firmly until it clicks into position to ensure that the base is securely sealed.

Align the base of the bin with the air hose inlet and then click back into place.

Check the hose and seals

Remove the hose, Wand handle and extension tube.

Separate the extension tube from the Wand handle by pressing the release catch on the extension tube.

Check Wand handle

Check there are no cracks in the handle.

Check the seal on the Wand handle is in place and is not damaged.

Check the extension tube seal is in place and is not damaged.

Check the hose

Check there are no rips or tears.

Ensure the seal is in place and is not damaged.

Remove the bin fully from the machine.

Check both seals on the Main body are in place and not damaged.

Checking the cyclone and bin

Remove the clear bin from the cyclone.

Firmly push the red bin release button.

The bin will slide down, cleaning the shroud as it goes.

The bin base will then open.

Pull the silver catch behind the red bin release button and slide the clear bin off the spine on the cyclone.

Check both seals on the bin assembly are in place and are not damaged.

Check cyclone

Check both seals on the bin are in place and are not damaged.

Refit the bin

Insert the spine into the bin runner.

Push upwards until it clicks and then continue pushing until it slides home.

Close the clear bin by pushing the bin base upwards. Ensure that the bin base clicks and the clip is securely in place.

Attach the bin/cyclone to the machine, ensuring it clicks into place.

Remove the Cleaner head

Remove the floor tool and turn the machine on.

Check the bin and cyclone

To remove the cyclone and clear bin unit, push the red button on the top of the carrying handle, as shown.

Check the openings of the duct and bin for any blockages and remove as necessary.

To release the dirt, firmly push the red bin release button.

• The bin will slide down, cleaning the shroud as it goes.
• The red rod should stop level with the clear bin. If not sliding the bin back up will not be possible.
• The bin base will then open.
• The bin base will not open if the red button is not pushed down fully.

WARNING: You may find that the bin lid does not open completely by itself, if this happens, push gently on the edge of the lid to get it to open to release the dirt.

To remove the clear bin unit, pull the silver catch behind the red bin release button and slide the clear bin off the spine on the cyclone.

Cleaning the bin and cyclone

Clean the clear bin with cold water only.

Do not use detergents, polishes or air fresheners to clean the clear bin.

Do not put the clear bin in a dishwasher.

Do not immerse the cyclone in water or pour water into the cyclones.

Ensure the clear bin is completely dry before replacing.

Check the extension tube, Wand handle and hose

Separate the extension tube from the Wand handle by pressing the release catch on the Wand handle.

Remove the Wand handle from the hose by pressing the release catch on the hose.

Press the release catch and remove the hose from the appliance.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Check the clear duct

Remove the clear duct found on the machine, behind the bin and cyclone.

Remove any blockages as necessary and refit the duct.

Remove the Cleaner head

Remove the Turbine head and turn the machine on.

Checking the floor tool

Remove the Turbine head from the extension Wand by pressing the release catch. Use a coin to turn the fastener anti-clockwise and remove the Brush bar.

Clean any hair, thread and debris from the Brush bar.

With the Cleaner head removed, check the openings on the tool for blockages and remove if necessary.

Refit the Brush bar and refit the end cap, turning clockwise to lock.

Rebuild and test the machine.

Check the bin and cyclone

To remove the cyclone and clear bin unit, push the red button on the top of the carrying handle, as shown.

Check the openings of the duct and bin for any blockages and remove as necessary.

To release the dirt, firmly push the red bin release button.

• The bin will slide down, cleaning the shroud as it goes.
• The red rod should stop level with the clear bin. If not sliding the bin back up will not be possible.
• The bin base will then open.
• The bin base will not open if the red button is not pushed down fully.

WARNING: You may find that the bin lid does not open completely by itself, if this happens, push gently on the edge of the lid to get it to open to release the dirt.

To remove the clear bin unit, pull the silver catch behind the red bin release button and slide the clear bin off the spine on the cyclone.

Cleaning the bin and cyclone

Clean the clear bin with cold water only.

Do not use detergents, polishes or air fresheners to clean the clear bin.

Do not put the clear bin in a dishwasher.

Do not immerse the cyclone in water or pour water into the cyclones.

Ensure the clear bin is completely dry before replacing.

Check the cyclone inlet and openings for any blockages and remove as necessary.

Refit the bin

To refit the clear bin Insert the spine into the bin runner.

Close the clear bin by pushing the bin base upwards. Ensure that the bin base clicks and the clip is securely in place.

Checking the machine for blockages

Remove any tool from the extension tube.

Fully extend the extension tube by pressing the red button.

Turn the machine on and place your hand over the end of the extension tube.

How to use the Pneumatic floor tool

The suction control slider can be moved to the minus sign if there is too much suction. If the performance is poor with the suction control moved, it should be put back to the plus sign again.

Check the floor tool for blockages and damage

Fully remove the floor tool from the machine.

Check the underneath of the floor tool and both inlets for blockages and remove as necessary.

Remove the hose, wand handle and extension tube

Separate the extension tube from the wand handle by pressing the release catch on the extension tube.

Remove the hose from the machine by pressing the release catches on the hose.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Reassemble and test machine.

Cleaning the bin and cyclone

To remove the cyclone and clear bin unit, push the red button on the top of the carrying handle, as shown.

Check the openings of the duct and bin for any blockages and remove as necessary.

To release the dirt, firmly push the red bin release button.

• The bin will slide down, cleaning the shroud as it goes.
• The red rod should stop level with the clear bin. If not sliding the bin back up will not be possible.
• The bin base will then open.
• The bin base will not open if the red button is not pushed down fully.

WARNING: You may find that the bin lid does not open completely by itself, if this happens, push gently on the edge of the lid to get it to open to release the dirt.

To remove the clear bin unit, pull the silver catch behind the red bin release button and slide the clear bin off the spine on the cyclone.

Cleaning the bin and cyclone

Clean the clear bin with cold water only.

Do not use detergents, polishes or air fresheners to clean the clear bin.

Do not put the clear bin in a dishwasher.

Do not immerse the cyclone in water or pour water into the cyclones.

Ensure the clear bin is completely dry before replacing.

Check the cyclone inlet and openings for any blockages and remove as necessary.

To refit the bin

Insert the spine into the bin runner.

Close the bin by pushing the bin base upwards. Ensure that the bin base clicks and the clip is securely in place.

Check the clear duct

Remove the clear duct found on the machine, behind the bin and cyclone.

Remove any blockages as necessary and refit the duct.

Remove the hose, wand handle and extension tube

Separate the extension tube from the wand handle by pressing the release catch on the extension tube.

Remove the Wand handle from the hose by pressing the release catch on the Wand handle.

Remove the hose from the machine by pressing the release catches on the hose.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Reassemble and test the machine.

Thermal cut out

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat.

Blockage checks required

This is likely caused by a blockage.

Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down.

Check electrical supply

Is the power cord or plug damaged?

Are the other household appliances working?

Does the vacuum work when plugged into another socket?

Test the machine

Press the rear of the switch to make sure it stays in the on position.

Please note: The switch does not light up.

Cleaning the bin and cyclone

Remove the bin from the machine by pressing the red Bin release button located on the handle of the bin and cyclone.

Check the openings of the duct and bin for any blockages and remove as necessary.

Cleaning the cyclone

Open the bin lid by pressing the red button on top of the cyclone, be careful to do this somewhere to capture any dust securely.

Push the grey button on the side of the cyclone to release the bin from the cyclone.

Use a dry cloth to clean around the cyclone to remove any finer dust or debris.

Check underneath the cyclone for any blockages and remove as necessary.

Reassemble and test machine.

Cleaning the bin and cyclone

Clean the clear bin with cold water only.

Do not use detergents, polishes or air fresheners to clean the clear bin.

Do not put the clear bin in a dishwasher.

Do not immerse the cyclone in water or pour water into the cyclones.

Ensure the clear bin is completely dry before replacing.

Check the cyclone inlet and openings for any blockages and remove as necessary.

To refit the clear bin

Insert the spine into the bin runner.

Close the clear bin by pushing the bin base upwards. Ensure that the bin base clicks and the clip is securely in place.

Checking the floor tool

Remove the Turbine head from the extension Wand by pressing the release catch.

Use a coin to turn the fastener anti-clockwise and remove the Brush bar.

Clean any hair, thread and debris from the Brush bar.

Check the opening on the Cleaner head for blockages and remove as necessary.

Refit the Brush bar and refit the end cap, turning clockwise to lock.

Rebuild and test the machine.

Checking the machine for blockages

Remove any tool from the extension tube.

Fully extend the extension tube by pressing the red button.

Turn the machine on and place your hand over the end of the extension tube.

Check the Cleaner head

Press the release catch and remove the floor tool.

With the Cleaner head removed, check the openings on the tool for blockages and remove if necessary.

Check the tool for signs of damage.

Check the Brush bar

For use on carpet flooring, the purple seal should be in the 'up' position.

For use on hard flooring, the purple seal should be in the 'down' position.

Check the Brush bar through the window at the front of the Cleaner head.

Check soleplate

Check the soleplate to ensure there is no debris or damage to the wheels, and check the wheels are not missing.

Adjust slider

Adjust the slider on the Cleaner head from MAX to min and retest the machine.

Checking the floor tool

Remove the Turbine head from the extension Wand by pressing the release catch.

Use a coin to turn the fastener anti-clockwise and remove the Brush bar.

Clean any hair, thread and debris from the Brush bar.

Check the opening on the Cleaner head for blockages and remove as necessary.

Refit the Brush bar and refit the end cap, turning clockwise to lock.

Rebuild and test the machine.

Remove the hose, wand handle and extension tube

Separate the extension tube from the wand handle by pressing the release catch on the extension tube.

Remove the hose from the machine by pressing the release catches on the hose.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Reassemble and test machine.

Cleaning the bin and cyclone

To remove the cyclone and clear bin unit, push the red button on the top of the carrying handle, as shown.

Check the openings of the duct and bin for any blockages and remove as necessary.

To release the dirt, firmly push the red bin release button.

• The bin will slide down, cleaning the shroud as it goes.
• The red rod should stop level with the clear bin. If not sliding the bin back up will not be possible.
• The bin base will then open.
• The bin base will not open if the red button is not pushed down fully.

WARNING: You may find that the bin lid does not open completely by itself, if this happens, push gently on the edge of the lid to get it to open to release the dirt.

To remove the clear bin unit, pull the silver catch behind the red bin release button and slide the clear bin off the spine on the cyclone.

Cleaning the bin and cyclone

Clean the clear bin with cold water only.

Do not use detergents, polishes or air fresheners to clean the clear bin.

Do not put the clear bin in a dishwasher.

Do not immerse the cyclone in water or pour water into the cyclones.

Ensure the clear bin is completely dry before replacing.

Check the cyclone inlet and openings for any blockages and remove as necessary.

To refit the bin

Insert the spine into the bin runner.

Close the bin by pushing the bin base upwards. Ensure that the bin base clicks and the clip is securely in place.

Check the inlet

Check the inlet to the front of the machine for any blockages and remove as necessary.

Assembling your Dyson machine

• Attach the hose to the hose inlet on the front of the machine.
• Clip the hose to the rear of the wand handle.
• Clip the wand handle to the extension tube.
• Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.
• Attach the floor tool to the extension tube.
• Insert the tools into the holster and attach to the extension tube.

Using the Pneumatic floor tool

Connect the floor tool to the extension tube, ensuring it clicks into place.

You can adjust the extension tube as you wish by pressing the red catch on the extension tube.

The suction control switch can be moved to the minus sign if there is too much suction. If the performance is poor with the suction control switch open, it should be slid to the plus sign again.

Using the Turbine head

Connect the Turbine head to the extension tube and ensure the extension tube is fully extended.

To reduce the suction and slow Brush bar rotation, pull the release trigger.

To retract the cable, press the button firmly until it clicks and the cable rewinds.

Using the suction release trigger

To reduce the suction pull the release trigger.

Serial number location

The serial number can be found on the Main body of the machine behind the bin.

Please open the PDF for the user guide.

Cleaning the bin

In the event that it is necessary to clean the clear bin:

You will only be able to remove the bin when the red rod has been pushed down fully so that it is flush with the bin.

Pull the silver catch behind the red bin release button and slide the clear bin off the spine on the cyclone.

Clean the clear bin with cold water only.

Do not use detergents, polishes or air fresheners to clean the clear bin.

Do not put the clear bin in a dishwasher.

Do not immerse the cyclone in water or pour water into the cyclones.

Ensure the clear bin is completely dry before replacing.

To refit the clear bin

Insert the spine into the bin runner.

Push upwards until it clicks and then continue pushing until it slides home.

Close the clear bin by pushing the bin base upwards. Ensure that the bin base clicks and the clip is securely in place.