Support | Troubleshooting

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Please start a WhatsApp conversation or contact our team on 01-475-7109. If you’re using the Dyson Zone™ headphones, please contact us through our helpline or directly on Live Chat to connect with an Expert. To start a Live Chat, just click the purple icon at the bottom of the page and choose ‘Product help and support’, then select ‘Headphones support’).

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It looks like the Wand handle isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand handle

Part no. 920231-02

Replacement wand handle for your Dyson vacuum cleaner.

€39.36

Wand handle

Part no. 920231-02

Replacement wand handle for your Dyson vacuum cleaner.

€39.36

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Soleplate is not working. You can solve this by ordering a new one below.

Soleplate

Part no. 908653-04

Replacement soleplate for your Dyson vacuum cleaner.

€17.84

Soleplate

Part no. 908653-04

Replacement soleplate for your Dyson vacuum cleaner.

€17.84

Out of stock.

€17.84

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Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 916559-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

Clear bin

Part no. 916559-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

Please call us to resolve this problem.

It looks like the Combination tool isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Combination tool

Part no. 914338-01

Two tools in one, for versatile cleaning around the home.

€27.50

Combination tool

Part no. 914338-01

Two tools in one, for versatile cleaning around the home.

€27.50

We need a little more information to help us solve your issue.

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Please call us to resolve this problem.

It looks like the Hose isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Hose

Part no. 920232-01

Replacement hose for your Dyson vacuum cleaner.If you require this part please <a href="mailto:askdyson@dyson.co.uk?subject=I%20need%20to%20order%20920232-01&body=So%20that%20we%20can%20help%20you%20as%20quickly%20as%20possible,%20please%20provide%20the%20following%20information:%20%0A%0AFull%20name:%0A%0AFull%20address%20including%20postcode:%20%0A%0APhone%20number:%20%0A%0ASerial%20number:">email us</a>.

€39.36

Hose

Part no. 920232-01

€39.36

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please call us to resolve this problem.

It looks like the Stair tool isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Stair tool

Part no. 915100-02

For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.

€27.50

Stair tool

Part no. 915100-02

For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.

€27.50

Please call us to resolve this problem.

It looks like the Wand handle isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand handle

Part no. 920231-02

Replacement wand handle for your Dyson vacuum cleaner.

€39.36

Wand handle

Part no. 920231-02

Replacement wand handle for your Dyson vacuum cleaner.

€39.36

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Further help

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Let's get your machine working

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

Wand handle

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Soleplate

Keep me updated

Please call us to resolve this problem.

Clear bin

Please call us to resolve this problem.

Combination tool

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

Hose

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

Stair tool

Please call us to resolve this problem.

Wand handle

We need a little more information to help us solve your issue.

Further help