Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Let's get your machine working

CSYS Clamp light
See all steps

Please select the appropriate option

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat.

Is this the first time the machine is being used?

Please check the following:

Is the power cord or plug damaged?

Check other household appliances.

Check the light in another socket.

Has checking the electrics resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Ensure the jack plug is inserted by threading through the clamp.

Push the jack plug into the base.

Ensure the light is plugged into a wall socket and switched on.

Has checking the power cord resolved the problem?

Press the power button to switch on.

Hold the switch down to use the dimmer switch.

Has checking the dimmer switch resolved the problem?

Check that the wheel carriage plates are screwed together currently.

Disconnect the carriage plates

Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.

Use Hex key provided to remove the three screws.

Be careful to capture all screws when they are loosened.

Hold the heat sink at all times when removing from the upright.

Ensure the red tape on the plates covering the contacts has been removed.

Reassemble the carriage plates

Align the square shapes and screw holes on the heat sink arm and the upright.

Press the two parts together with one hand.

Loosely screw in the three screws.

Recheck alignment.

Proceed to screw until securely clamped.

Has checking the carriage plates resolved the problem?

Unplug the light and leave for 5 minutes.

Plug the light in and switch on.

Has leaving the power off resolved the problem?

Please call us to resolve this problem.

It looks like the Power supply isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Power supply

Part no. 967247-06

Replacement power supply for your Dyson light.

€60.27

Power supply

Power supply

Part no. 967247-06

Replacement power supply for your Dyson light.

€60.27

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Check that the wheel carriage plates are screwed together currently.

Disconnect the carriage plates

Ensure the following before starting the checks.

Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.

Use Hex key provided to remove the three screws.

Be careful to capture all screws when they are loosened.

Hold the heat sink at all times when removing from the upright.

Ensure the red tape on the plates covering the contacts has been removed.

Reassemble the carriage plates

Align the square shapes and screw holes on the heat sink arm and the upright.

Press the two parts together with one hand.

Loosely screw in the three screws.

Recheck alignment and proceed to screw until securely clamped.

Has checking the carriage plates resolved the problem?

Check electrical supply

Please check the following:

Is the power cord or plug damaged?

Check other household appliances.

Check the light in another socket.

Has checking the electrics resolved the problem?

Check power cord

Ensure the jack plug is inserted by threading through the clamp.

Push the jack plug into the base.

Ensure the light is plugged into a wall socket and switched on.

Has checking the power cord resolved the problem?

Check the dimmer switch

Press the power button to switch on.

Hold the switch down to use the dimmer switch.

Has checking the dimmer switch resolved the problem?

Check wheel carriage plates

Check that the wheel carriage plates are screwed together currently.

Follow the procedure image for correct assembly.

Disconnect the carriage plates

Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.

Use Hex key provided to remove the three screws.

Be careful to capture all screws when they are loosened.

Hold the heat sink at all times when removing from the upright.

Ensure the red tape on the plates covering the contacts has been removed.

Please follow the next step.

Align the square shapes and screw holes on the heat sink arm and the upright.

Press the two parts together with one hand.

Loosely screw in the three screws.

Recheck alignment.

Proceed to screw until securely clamped.

Has checking the carriage plates resolved the problem?

Is the problem with the arm going backwards and forwards, up and down or both?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat.

We need a little more information to help us solve your issue.

Please contact our customer service team via live chat.

We need a little more information to help us solve your issue.

Please contact our customer service team via live chat.

How to assemble your Dyson light

Thread the jack plug through the clamp.

Remove tape from the upright.

Push the clamp up onto the upright.

Push the jack plug into the base.

Remove the red tape from the mounting plates to expose the electrical contacts.

Remove red tape on detachable arm.

Align the squares and screw holes on the heat sink arm and the upright.

Press the two parts together with one hand.

Attach the heat sink arm

Loosely screw in the three screws.

Recheck alignment.

Proceed to screw until securely clamped.

Is there anything else we can help with?

Please select the appropriate option

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How to use the dimmer

Press the power button to switch on.

Hold the switch down to use the dimmer switch.

Is there anything else we can help you with?

How to reposition the Dyson light

The LED head can be positioned directionally in 3 axes.

Only use the heat sink arm to reposition.

Is there anything else we can help you with?

Please follow the steps in the video.

Find the text version of the step-by-step guide instead, under "Is there anything else I can help you with?"

Getting started

Your box contents will include: the Vertical assembly, the Horizontal arm assembly, the Instruction manual, the Fixing pack and the Power supply unit.

Thread the power connector through the slot at the base of the clamp and press the power connector into the socket.

Remove the cardboard transit packaging at the top of the clamp and slide the vertical assembly down into the clamp.

Use the larger Allen key to loosen the clamp enough to reveal the screw recess.

Use the small Allen key to tighten the long silver screw until it sits flush with the face of the clamp.

Push the clamp squarely onto the desired surface.

Use the large Allen key to tighten the clamp until the light is held secure.

Remove both pieces of red tape covering the electrical contacts.

Align the square shapes and screw holes on the heat sink arm and the vertical assembly.

Locate the tab on the Horizontal assembly plate into the hole on the vertical assembly plate and secure using the three screws.

Remove the transit tape and all packaging from the product.

Plug in the Power supply unit. Using at least two fingers gently press the on/off touchpad to turn on the light.

The light can be adjusted, vertically, horizontally and rotate through 360°. Adjust the position of the light by moving the arm not the weight.

CSYS lights have touch-sensitive, continuous dimming. Adjust the level of the light you need by keeping your fingers held on the on/off touchpad.

Is there anything else we can help you with?

CSYS Clamp user guide

Is there anything else we can help you with?