Support | Troubleshooting

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please start a WhatsApp conversation or contact our team on 01-475-7109. If you’re using the Dyson Zone™ headphones, please contact us through our helpline or directly on Live Chat to connect with an Expert. To start a Live Chat, just click the purple icon at the bottom of the page and choose ‘Product help and support’, then select ‘Headphones support’).

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please call us to resolve this problem.

It looks like the Wand isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand

Part no. 916548-01

Replacement wand for your Dyson vacuum cleaner.

€73.80

Wand

Part no. 916548-01

Replacement wand for your Dyson vacuum cleaner.

€73.80

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please call us to resolve this problem.

It looks like the Soleplate isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Soleplate

Part no. 916598-01

Replacement soleplate for your Dyson vacuum cleaner.

€23.37

Soleplate

Part no. 916598-01

Replacement soleplate for your Dyson vacuum cleaner.

€23.37

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 916559-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

Clear bin

Part no. 916559-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

Please call us to resolve this problem.

It looks like the Combination tool isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Combination tool

Part no. 914338-01

Two tools in one, for versatile cleaning around the home.

€27.50

Combination tool

Part no. 914338-01

Two tools in one, for versatile cleaning around the home.

€27.50

Please call us to resolve this problem.

It looks like the Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cyclone

Part no. 916558-02

Replacement cyclone for your Dyson vacuum cleaner.

€73.80

Cyclone

Part no. 916558-02

Replacement cyclone for your Dyson vacuum cleaner.

€73.80

Please call us to resolve this problem.

It looks like the Hose isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Hose

Part no. 916547-02

Replacement hose for your Dyson vacuum cleaner.

€39.36

Hose

Part no. 916547-02

Replacement hose for your Dyson vacuum cleaner.

€39.36

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Post-motor filter is not working. You can solve this by ordering a new one below.

Post-motor filter

Part no. 915916-01

Replacement post-motor filter for your Dyson vacuum cleaner.

€24.99

Post-motor filter

Part no. 915916-01

Replacement post-motor filter for your Dyson vacuum cleaner.

€24.99

Out of stock.

€24.99

Keep me updated

Please call us to resolve this problem.

It looks like the Stair tool isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Stair tool

Part no. 915100-02

For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.

€27.50

Stair tool

Part no. 915100-02

For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.

€27.50

Please call us to resolve this problem.

It looks like the Wand isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand

Part no. 916548-01

Replacement wand for your Dyson vacuum cleaner.

€73.80

Wand

Part no. 916548-01

Replacement wand for your Dyson vacuum cleaner.

€73.80

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Further help

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We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

Wand

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

Soleplate

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

Clear bin

Please call us to resolve this problem.

Combination tool

Please call us to resolve this problem.

Cyclone

Please call us to resolve this problem.

Hose

We need a little more information to help us solve your issue.

You might need a replacement part.

Post-motor filter

Keep me updated

Please call us to resolve this problem.

Stair tool

Please call us to resolve this problem.

Wand

We need a little more information to help us solve your issue.

Further help