How to clean the bin and cyclone

Press the release catch located at the top of the bin and detach from the machine.

Pull the release catch located on the cyclone top, under the handle.

Release the bin from the cyclone by pressing the front release catch.

Clean the cyclone with a cloth and tap gently to remove dust.

You can use cold water to clean the clear bin. Do not use detergents or other chemicals.

Reassemble clear bin and close the bin lid before placing on the machine.

Test the suction

A whistle suggests that air is escaping due to a missing seal or blockage.

Make sure the machine is standing in the upright position.

Pull back the Wand cap.

Turn the machine on and place your hand of the end of the Wand.

Inspect the Brush bar

Tilt the machine back into the vacuuming position.

Lay the machine on its side, keeping it in the vacuuming position.

Turn the machine on and check to see if the Brush bar is spinning.

If the machine has a Brush bar on/off control, check that the arrow on the clutch control dial moves forward to the carpeted floors position

Inspect for any debris or damage

Remove the valve pipe, near to the base of the machine.

Check the valve pipe for blockages and remove as necessary.

Check the seal on the valve pipe for any damage.

Check the seal on the machine for any damage.

Plug the machine in and switch ON. Place your hand over the airway inspection and test the suction.

Inspect the Cleaner head

Turn off power, lay the machine flat on the floor and turn over so that the base can be viewed.

Using a coin turn each fastener a quarter of a turn to the left. Remove the soleplate.

Carefully remove any blockages from the Brush bar using a pair of scissors to cut away any hair and fibres if necessary.

Inspect the internal hose for blockages and damage and ensure that both ends of the hose are fitted securely.

If a blockage is present, remove any debris.

Reassemble and test the machine.

Clearing duct, bin and cyclone

Turn the machine off and remove the cyclone and bin.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Check the bin and cyclone:

Check the cyclone entry seal is not missing or damaged.

Check both entry inlets on the bin and cyclone for blockages, and remove as necessary.

Empty the bin and ensure the bin base remains open.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Reassemble and test the machine.

How to wash the filter

Please follow the steps in the video.

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Inspect the duct, bin and cyclone

Turn the machine off and remove the cyclone and bin assembly.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Check the bin and cyclone:

Check the cyclone entry seal is not missing or damaged.

Check both entry inlets on the bin and cyclone for blockages, and remove as necessary.

Open the bin lid being careful to ensure dust is captured.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Reassemble and test the machine.

Inspect the Cleaner head

Turn off the power and lay the machine flat on the floor, and turn over so that the base can be viewed.

Remove the soleplate

Using a coin, turn each fastener by a quarter turn to the left. Remove the soleplate.

Carefully remove any blockages from the Brush bar using a pair of scissors to cut away any hair and fibres if necessary.

Inspect the internal hose for blockages and damage and ensure that both ends of the hose are fitted securely.

If a blockage is present, remove any debris.

Reassemble and test the machine.

Check the belt

Ensure the machine is switched off and unplugged before proceeding.

Recline the machine and turn over so that you can access the Brush bar.

Remove the soleplate by using a coin to turn the fasteners by a quarter.

Clear any blockages around the Brush bar and check if the belt has been damaged.

Spin the Brush bar. If the belt is slack or broken, the issue could be resolved by ordering a replacement belt. If the Brush bar has snapped you will also need to place an order for this item.

If the Brush bar has not been damaged and you have a spare belt, please choose the 'how to replace the belt' option.

Replacing the belt

Ensure the machine is turned off and unplugged before proceeding.

Remove the soleplate by using a coin to turn the fastener by a quarter.

Pull out the Brush bar ensuring there is no damage and remove belt debris.

Attach the new belt.

Make sure the end caps are correctly in place.

Attaching the belt to the motor pin:

Loop the belt around your thumb

Using the back of the cleaner as a lever, stretch the belt over the motor spindle and release

Ensure that the belt is free of twists

Important: Rotate the Brush bar several times to centralise the belt onto the motor spindle.

Re-assemble the soleplate:

The three soleplate tabs need to be located inside the bumper strip before the soleplate can be pivoted into position

Replace the soleplate and fasten the three soleplate fasteners with a coin

Make sure the soleplate is fitted flush against the brush housing

Checking the upright lock

The upright lock can become displaced and cause the machine to not stand correctly. This can be easily resolved by following the procedure shown on the video.

The video may show a different variant although the process remains the same.

Recline the machine and stand behind.

On the right side, by the back wheel you will find the valve pipe carriage.

Check the valve pipe is clear of blockages by pressing the push button to remove it from the valve carriage.

Lock the valve carriage into place by pressing the large push button in front (visible when reclined).

Retest the machine.

Check for any debris or damage

Remove the valve pipe, near to the base of the machine.

Check for blockages:

Check the valve pipe for blockages and remove as necessary. Ensure that the entry seal located on the left side of the duct is not missing or damaged.

Check the seal on the valve pipe for any damage.

Check the seal on the machine for any damage.

Plug the machine in and switch ON. Place your hand over the airway inspection and test the suction.

Hose inspection

Please refit the Valve pipe before continuing.

Disconnect the Wand from the hose. Stretch out the hose and check for any splits.

Plug the machine in and switch it ON. Place your hand over the end of the hose and test the suction.

Inspect the wand

Look through the Wand. You should see light shining through. If not, remove the blockage.

Connect the Wand to the hose and test the machine.

Inspect the duct, bin and cyclone

Turn the machine off and remove the cyclone and bin assembly.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged

Check the entry pipe and exhaust pipe on the main duct for any blockages, and remove as necessary

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Empty the bin and ensure the bin base remains open.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Reassemble and test the machine.

Inspect the U-bend and hose

Tilt the machine forward and unclip the U-bend airway inspection which is located at the base of the hose.

Check for blockages and remove as necessary.

Remove the hose.

Remove the bin from the machine.

The hose release is located at the front. Press the release catch and pull the hose from the back at the same time.

Check the hose at both ends for blockages, and remove as necessary

Reassemble:

Reconnect the bin

Reconnect the hose, ensuring it clicks into place and is secure

Reconnect the U-bend, ensuring it clicks into place.

Inspect the duct, bin and cyclone

Turn the machine off and remove the cyclone and bin assembly.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Check the bin and cyclone:

Check the cyclone entry seal is not missing or damaged.

Check both entry inlets on the clear bin and cyclone for blockages, and remove as necessary.

Open the bin lid being careful to ensure dust is captured.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Reassemble and test the machine.

Check the Brush bar

Ensure the machine is turned off and unplugged before proceeding.

Tilt the machine into vacuuming position.

Recline the soleplate by turning the 3 fasteners by a quarter. A coin is best used.

Remove blockages as necessary.

Spin the Brush bar and check for any damage.

If the Brush bar is damaged, choose 'place an order'.

If the Brush bar is not damaged, this issue could be resolved by booking a repair.

Test without the bin and cyclone

Plug the machine in at the wall.

Remove the bin and cyclone, and check to ensure the entry seal located on the left side of the duct is not missing or damaged.

Turn the machine on.

Inspect duct, bin and cyclone

Turn the machine off and remove the cyclone and bin assembly.

Check the duct:

Check the entry seal located on the left side of the duct is not missing or damaged.

Check the entry pipe and exhaust pipe on the main duct for any blockages and remove as necessary.

Check the bin and cyclone:

Check the cyclone entry seal is not missing or damaged.

Check both entry inlets on the clear bin and cyclone for blockages, and remove as necessary.

Open the bin lid being careful to ensure dust is captured.

Release the clear bin by pressing the bin release catch on the front of the cyclone.

Clean cyclone shroud as necessary and check the cyclone seal is not missing or damaged.

Reassemble and test the machine.

Inspect the Cleaner head

Turn off the power and lay the machine flat on the floor, and turn over so that the base can be viewed.

Remove the soleplate by using a coin to turn the fasteners by a quarter.

Carefully remove any blockages from the Brush bar using a pair of scissors to cut away any hair and fibres if necessary.

Inspect the internal hose for blockages and damage and ensure that both ends of the hose are fitted securely.

If a blockage is present, remove any debris.

Reassemble and test the machine.

Inspect the U-bend and hose

Tilt the machine forward and unclip the U-bend airway inspection which is located at the base of the hose.

Check for blockages and remove as necessary.

Remove the hose.

Remove the bin from the machine.

The hose release is located at the front. Press the release catch and pull the hose from the back at the same time.

Check the hose at both ends for blockages, and remove as necessary

Reassemble:

Reconnect the bin

Reconnect the hose, ensuring it clicks into place and is secure

Reconnect the U-bend, ensuring it clicks into place.

Retest the machine.

Check the Wand

Disconnect the Wand from the hose.

Look through the Wand. You should see light shining through. If not, remove the blockage.

How to wash the filter

Please follow the steps in the video.

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Test the Wand

Make sure the machine is standing in the upright position.

Pull back the Wand cap.

Turn the machine on and place your hand on the end of the Wand.

Press the switch

Press the rear of the switch to make sure it stays in the on position.

Check electrical supply

Is the power cord or plug damaged?

Are the other household appliances working?

Does the vacuum work when plugged into another socket?

Thermal cut out

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked.

Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down.

How to wash the filter

Please follow the steps in the video.

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Clean the bin and cyclone

Empty the clear bin

Place the bin inside a bag, close the bag around the bin and press the button to release the dust and debris.

Shake or tap firmly to remove all dust and debris from inside the bin and fine dust collector.

Remove the clear bin:

With the bin base open, press release catch at the top of the clear bin to separate the bin from the cyclone

Clean the cyclone.

Clean the shroud with a dry cloth or by using the combination tool.

Tap gently to remove dust from within the cyclone.

WARNING: Do not use any liquids to clean the cyclone.

Clean the bin:

WARNING: Clean the bin with cold water only, do not use any detergents or polish on the bin

Reconnect cyclone and close lid to place back onto the machine.

Rebuild and test the machine.

How to wash the filter

Please follow the steps in the video.

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

Check the Brush bar

Ensure the machine is turned off and unplugged before proceeding.

Tilt the machine into vacuuming position.

Recline the machine and turn over so that you can access the Brush bar.

Remove the soleplate by turning the 3 fasteners by a quarter. A coin is best used.

Remove blockages as necessary.

Spin the Brush bar and check for any damage.

If there's no damage, reassemble and, whilst keeping your hands and clothing away from the Brush bar, turn the machine on.

If you notice the belt has snapped, choose 'how to replace belt'.

Test the suction

If the machine is spitting out dust, there may be a blockage.

Make sure the machine is standing in the upright position.

Pull back the Wand cap.

Turn the machine on and place your hand on the end of the Wand.

Please follow the steps in the video.

Checking the upright lock

The upright lock can become displaced and cause the machine to not stand correctly. This can be easily resolved by following the procedure shown on the video.

The video may show a different variant although the process remains the same.

Recline the machine and stand behind.

On the right side, by the back wheel you will find the valve pipe carriage.

Check the valve pipe is clear of blockages by pressing the push button to remove it from the valve carriage.

Lock the valve carriage into place by pressing the large push button in front (visible when reclined).

Retest the machine.

Please open the PDF for the user guide.

How to assemble your Dyson machine

Connect the hose to the bottom of the machine, ensure the hose clicks into place.

The wand is thread through the hose and clicks to the top of the duct.

The brush and stair tool attach to the top of the duct, and the crevice tool attaches to the wand.

The cable wraps around the bottom hose cuff and the top of the Wand.

How to attach the accessories

Ensure the machine is in upright position before using tools.

Press the release catch on the wand to release from the duct.

Attaching tools:

Attach tools to either side of Wand. Slide the Wand cap back to attach on this side

Attach tools direct to the hose

Serial number location

The serial number can be found underneath the machine between the wheels.

Carrying your Dyson machine

For your safety, do not press the cyclone release catch when carrying your machine.

To lift the machine, use the carrying handle on the cyclone top only.

How to empty the bin

Press the release catch located at the top of the bin and detach from the machine.

Pull the release catch located on the cyclone top, under the handle.

Release the bin from the cyclone by pressing the front release catch.

Clean the cyclone with a cloth and tap gently to remove dust.

Reassemble clear bin and close the bin lid before placing on the machine.

Wash the filter

Please follow the steps in the video to wash the filter.

Washing the filter

Press the release catch and remove the filter housing from the machine.

Remove the filter from the housing. (Only the blue foam and yellow cage should be washed).

Wash both parts in cold water only.

WARNING: Do not use detergent. Do not wash in a dishwasher or washing machine.

Repeat until the water runs clear.

Leave filter to dry in a warm place until filter is completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near an open flame.

Ensure the filter is completely dry before replacing in the machine.

The filter should be washed at least once every 3-6 months.

NB: The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.