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Using your machine
Maintaining your machine
Fixing a machine that won’t recline
If your upright Dyson vacuum won’t recline, follow our video to troubleshoot the problem.
Resetting the brush bar
The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.
Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.
Frequently asked questions
How often do the filters on this machine need washing?
It is recommended that you clean both of the filters at least once a month. Filter maintenance instructions can be found in the machine's user guide.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Part No. 921001-01
Comfortable, mess-free grooming for medium- and long-haired dogs. Fine bristles grab loose hairs, then release them into the bin.
Part No. 912700-01
Combines with other Dyson tools to provide a longer reach.
Articulating hard floor tool
Part No. 920019-01
Swivelling brush head with an ultra-slim profile to reach difficult spaces. With soft nylon bristles to remove dust and allergens.