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Using your machine
Using the tools
Learn how to make the most of the tools included with your Dyson vacuum cleaner.
Switching from carpets to hard floors
See how to change the settings on your machine for different floor coverings.
Maintaining your machine
Fixing a machine that won't stand upright
Follow our simple video to troubleshoot problems where your vacuum won’t stay upright when you come to a standstill.
Clearing a jammed brush bar
We demonstrate how to access the brush bar so it can be cleared of tangles.
Releasing a jammed wand
If your machine’s wand is jammed in place, our quick video could help you solve the problem.
Safely store tools
Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.
Frequently asked questions
How often do the filters on this machine need washing?
It is recommended that you clean both of the filters at least once every 3 months. Filter maintenance instructions can be found in the machine's user guide.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Flat Out floor tool
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An ultra-low profile head for cleaning under sofas, beds and kitchen appliances.
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Twists and locks at different angles for effective cleaning in high-up areas of your home.
Tangle-free turbine tool
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Counter-rotating brush heads remove hair from carpets and upholstery, with no brush bar for it to wrap around. Ideal for pet owners.