Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 970211-02
Replacement filter for your Dyson purifier.
Part No. 970192-01
Curved and magnetised to store neatly on the machine
Part No. 969155-02
Power supply for your Dyson Purifier.
Part No. 919938-01
Replacement foot pads for your Dyson machine
How to get your Dyson machine working to its full potential.
You only need to change your filter after around 12 months, based on 12 hours use a day.¹ The screen tells you when the filter is full and needs replacing. Or to see remaining filter life at any time, press the Information button on your remote control.
Your machine is simple to set up and use, so you can get started straight away. But if you'd like to see a step-by-step guide, watch our how-to video.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.