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Repairs and servicing information

If your Dyson machine isn’t working properly, please visit our Troubleshooting page where we may be able to help you fix it.

Your Dyson vacuum cleaner is designed to give you many years of excellent performance.

Like all machines, it will work better if regularly serviced. So we offer a fixed-price service from a Dyson Service Engineer on Dyson machines that are now out of guarantee. 

The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Booking and cancelling your service

To book your Dyson Service Engineer appointment, call us on 01-475-7109 between 8am and 8pm Monday-Friday, and 8am to 6pm on Saturday and Sunday. You can cancel your appointment any time up to the day before the appointment.

Your Service Engineer will contact you before your appointment to confirm an estimated time of arrival.

On the day

Your Dyson Service Engineer will assess your machine and advise you of any action needed before doing any work. You’ll also be able to view and purchase an extensive range of Dyson accessories for your machine.

Machines not included

Please note, we are no longer able to service, repair or supply spare parts for the following Dyson machines:

  • DC01
  • DC02
  • DC03
  • DC04
  • DC05
  • DC11
  • DC15
  • DC16
  • DC18
  • DC30
  • DC31
  • AM01
  • AM02
  • AM03
  • AM04
  • Dyson Washing Machine

Service prices

Full size service: €90

Cord-free service: €90

Buying spares and accessories

You can buy spares and accessories for most Dyson products on our Replacement parts page. Or you can buy them direct from the engineer on the day.