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Support for your Dyson Big Ball 2 cylinder vacuum Dyson Big Ball Animal 2

  • Activate your guarantee

    Receive full support, owner exclusives and more when you register your machine. Don't miss out.

Getting started

  • Play the video. How to set up your machine.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

Using your machine

  • Play the video. How to use the tools.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Play the video. How to empty the clear bin.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

Maintaining your machine

  • Play the video. How to wash the filter.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Play the video. How to check for blockages.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

Useful tips

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Safely store tools

    Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Wash the filter regularly

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Tools to tackle more

Quick-release Combination tool

Part No. 967368-01

Two tools in one - brush and wide nozzle. For switching between tasks

Out of stock.

€33.28

Price includes NEW VAT
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Quick-release Stair tool

Part No. 967369-01

Velour strips pick up hair and dirt from stairs

Out of stock.

€4.23

Price includes NEW VAT
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Quick-release Tangle-free Turbine tool

Part No. 967437-01

The only turbine tool that doesn't tangle. Remove hair from carpets.

€39.34

Price includes NEW VAT
Learn more