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Support for your Dyson V7™ cordless stick vacuum

  • Use our step-by-step tool to solve your machine's problem.

Start troubleshooting

  • Genuine Dyson spare parts and accessories for your machine:

  • Battery

    Part No. 968670-02

    We recommend you follow our online troubleshooting to ensure a replacement battery is required.

    Out of stock.

    €75.00

    Price includes NEW VAT
    Learn more

  • Pre-filter

    Part No. 965661-01

    Replacement pre-filter for your Dyson vacuum cleaner.

    Out of stock.

    €30.75

    Price includes NEW VAT
    Learn more

  • Docking station

    Part No. 967741-01

    Wall-mounted dock to recharge your vacuum and tidily store tools

    Please contact our customer service team via live chat or email askdyson@dyson.ie

    Learn more

  • Clear bin

    Part No. 967699-01

    Replacement clear bin for your Dyson vacuum cleaner.

    Please contact our customer service team via live chat or email askdyson@dyson.ie

    Learn more
See all spares and accessories

  • How to get your Dyson machine working to its full potential.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Wash the filter regularly

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Secure the charging dock

    Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

See all guides and tips

Dyson V7™ cordless stick vacuum user manual

Download a PDF version of your Dyson V7™ cordless stick vacuum user manual

PDF 1.81 MB

Dock installation guide

Check your docking station installation guide online or download a copy

PDF 3.07 MB

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Book a service or repair

  • Dyson's Digital Assistant

    Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    Call us on 01-475-7109

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • WhatsApp

    Start conversation

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • YouTube and Social media

    Twitter: @askdyson

    YouTube: youtube.com/dyson

    Facebook: facebook.com/DysonIE

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.