Support | Troubleshooting

Popular queries

We're glad the problem's been solved.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please start a WhatsApp conversation or contact our team on 01-475-7109. If you’re using the Dyson Zone™ headphones, please contact us through our helpline or directly on Live Chat to connect with an Expert. To start a Live Chat, just click the purple icon at the bottom of the page and choose ‘Product help and support’, then select ‘Headphones support’).

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

How to install this part

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

How to install this part

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

How to install this part

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 967810-21

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€75.00

Battery

Part no. 967810-21

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€75.00

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Plugs into a standard three-pin wall socket.

€35.67

Charger

Part no. 967813-01

Plugs into a standard three-pin wall socket.

€35.67

Out of stock.

€35.67

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 967810-21

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€75.00

Battery

Part no. 967810-21

We recommend you follow our online troubleshooting to ensure a replacement battery is required.

€75.00

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Plugs into a standard three-pin wall socket.

€35.67

Charger

Part no. 967813-01

Plugs into a standard three-pin wall socket.

€35.67

Out of stock.

€35.67

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Mini motorised head is not working. You can solve this by ordering a new one below.

Mini motorised head

Part no. 962748-01

Tackles hair and ground-in dirt in confined spaces.

€39.36

Mini motorised head

Part no. 962748-01

Tackles hair and ground-in dirt in confined spaces.

€39.36

Out of stock.

€39.36

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please call us to resolve this problem.

It looks like the Wand isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand

Part no. 965663-05

Replacement wand for your Dyson vacuum cleaner.

€35.67

Wand

Part no. 965663-05

Replacement wand for your Dyson vacuum cleaner.

€35.67

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

How to install this part

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

Clear bin

Part no. 965660-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

How to install this part

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Plugs into a standard three-pin wall socket.

€35.67

Charger

Part no. 967813-01

Plugs into a standard three-pin wall socket.

€35.67

Out of stock.

€35.67

Keep me updated

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 914361-01

Two tools in one, for versatile cleaning around the home.

€30.75

Combination tool

Part no. 914361-01

Two tools in one, for versatile cleaning around the home.

€30.75

Out of stock.

€30.75

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please call us to resolve this problem.

It looks like the Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cyclone

Part no. 965878-01

Replacement cyclone for your Dyson vacuum cleaner.

€35.67

Cyclone

Part no. 965878-01

Replacement cyclone for your Dyson vacuum cleaner.

€35.67

You might need a replacement part.

It looks like the Mini motorised head is not working. You can solve this by ordering a new one below.

Mini motorised head

Part no. 962748-01

Tackles hair and ground-in dirt in confined spaces.

€39.36

Mini motorised head

Part no. 962748-01

Tackles hair and ground-in dirt in confined spaces.

€39.36

Out of stock.

€39.36

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please call us to resolve this problem.

It looks like the Wand isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand

Part no. 965663-05

Replacement wand for your Dyson vacuum cleaner.

€35.67

Wand

Part no. 965663-05

Replacement wand for your Dyson vacuum cleaner.

€35.67

Further help

DC59 Animal™

Let's get your machine working

Popular queries

Machine is pulsating

Machine will not turn on

Brush bar not spinning/spinning intermittently

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Clear bin

How to install this part

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Clear bin

How to install this part

You might need a replacement part.