Let's get your machine working
Dyson V6 Car + Boat Extra vacuumLet's get your machine working
Dyson V6 Car + Boat Extra vacuum
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Maintaining your Dyson machine
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Charging the battery
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Issue resolved
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More help required
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Troubleshooting
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Pick up issue
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Filter has been washed, machine is still pulsating
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Issue resolved
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Replacement part required
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Pick up issue
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Checking for blockages - Remove the bin
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Checking for blockages - Washing the filters
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Check for blockages within the Mini motorised head
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Machine is pulsating
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Machine pulsates with the bin open
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Machine pulsates with the bin removed
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Machine pulsates with pre-filter removed
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Machine only pulsates with the filters in
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Confirm the filter has been washed
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Replacement part required
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Wash the filter
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Machine doesn't pulsate without the bin
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Replacement part required
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Pick up issues
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Replacement part required
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Power or electrical issue
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Cutting out
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Amber light
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Amber light still showing
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Replacement part required
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Machine is now working
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Blue flashing light
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Issue not resolved, please speak to our Customer Support Team
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Machine is now charging
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Replacement part required
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No light when charging
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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MAX power button flashes
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7 or 8 times
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11 times
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No further assistance required
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Issue not resolved, please speak to our Customer Support Team
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No light
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Light is showing on the machine
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Solid blue light when charging
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Replacement part required
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Red flashing lights
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Less than 12
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More than 12 red flashes
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Solid blue light
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Machine will not turn on
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Unusual noise
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Grinding or grating
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Replacement part required
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Machine is still making a grating or grinding noise
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Check for blockages within the Mini motorised head
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Replacement part required
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Unusual smell
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Damp or musty
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Steps to help remove the smell
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Washing the filters
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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MAX power button does not work
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Issue not resolved, please speak to our Customer Support Team
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Brush bar not spinning/spinning intermittently
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Check the electrical contacts
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Bin inlet is jamming
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The bin is damaged
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Issue resolved
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Using your Dyson machine
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How to fit a part
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How to fit the bin
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How to fit the cyclone
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How to fit the battery
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Machine run time
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Where is the serial number located?
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User guide
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Cleaning the bin and cyclone
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Emptying the bin
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Washing the filters - video
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
It looks like the Pre-filter is not working. You can solve this by ordering a new one below.
Pre-filter
Part no. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
€30.75
Pre-filter
Part no. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
€30.75
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Clear bin is not working. You can solve this by ordering a new one below.
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
How to install this part
You might need a replacement part.
It looks like the Pre-filter is not working. You can solve this by ordering a new one below.
Pre-filter
Part no. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
€30.75
Pre-filter
Part no. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
€30.75
You might need a replacement part.
It looks like the Clear bin is not working. You can solve this by ordering a new one below.
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
How to install this part
You might need a replacement part.
It looks like the Clear bin is not working. You can solve this by ordering a new one below.
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
How to install this part
You might need a replacement part.
It looks like the Battery is not working. You can solve this by ordering a new one below.
Battery
Part no. 967810-21
We recommend you follow our online troubleshooting to ensure a replacement battery is required.
€75.00
Battery
Part no. 967810-21
We recommend you follow our online troubleshooting to ensure a replacement battery is required.
€75.00
€75.00
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
It looks like the Battery is not working. You can solve this by ordering a new one below.
Battery
Part no. 967810-21
We recommend you follow our online troubleshooting to ensure a replacement battery is required.
€75.00
Battery
Part no. 967810-21
We recommend you follow our online troubleshooting to ensure a replacement battery is required.
€75.00
€75.00
You might need a replacement part.
It looks like the Battery is not working. You can solve this by ordering a new one below.
Battery
Part no. 967810-21
We recommend you follow our online troubleshooting to ensure a replacement battery is required.
€75.00
Battery
Part no. 967810-21
We recommend you follow our online troubleshooting to ensure a replacement battery is required.
€75.00
€75.00
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-01
Plugs into a standard three-pin wall socket.
€35.67
Charger
Part no. 967813-01
Plugs into a standard three-pin wall socket.
€35.67
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-01
Plugs into a standard three-pin wall socket.
€35.67
Charger
Part no. 967813-01
Plugs into a standard three-pin wall socket.
€35.67
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-01
Plugs into a standard three-pin wall socket.
€35.67
Charger
Part no. 967813-01
Plugs into a standard three-pin wall socket.
€35.67
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Mini motorised head is not working. You can solve this by ordering a new one below.
Mini motorised head
Part no. 962748-01
Tackles hair and ground-in dirt in confined spaces.
€39.36
Mini motorised head
Part no. 962748-01
Tackles hair and ground-in dirt in confined spaces.
€39.36
€39.36
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Clear bin is not working. You can solve this by ordering a new one below.
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
How to install this part
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
It looks like the Crevice tool is not working. You can solve this by ordering a new one below.
Crevice tool
Part no. 965815-01
For reaching into narrow gaps, like between furniture and behind radiators.
€27.50
Crevice tool
Part no. 965815-01
For reaching into narrow gaps, like between furniture and behind radiators.
€27.50
€27.50
You might need a replacement part.
It looks like the Clear bin is not working. You can solve this by ordering a new one below.
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
Clear bin
Part no. 965660-01
Replacement clear bin for your Dyson vacuum cleaner.
€23.37
How to install this part
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-01
Plugs into a standard three-pin wall socket.
€35.67
Charger
Part no. 967813-01
Plugs into a standard three-pin wall socket.
€35.67
You might need a replacement part.
It looks like the Combination tool is not working. You can solve this by ordering a new one below.
Combination tool
Part no. 914361-01
Two tools in one, for versatile cleaning around the home.
€30.75
Combination tool
Part no. 914361-01
Two tools in one, for versatile cleaning around the home.
€30.75
€30.75
Please call us to resolve this problem.
It looks like the Cyclone isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Cyclone
Part no. 965878-22
Replacement Cyclone for your Dyson vacuum cleaner.
€35.67
Cyclone
Part no. 965878-22
Replacement Cyclone for your Dyson vacuum cleaner.
€35.67
How to install this part
You might need a replacement part.
It looks like the Mini motorised head is not working. You can solve this by ordering a new one below.
Mini motorised head
Part no. 962748-01
Tackles hair and ground-in dirt in confined spaces.
€39.36
Mini motorised head
Part no. 962748-01
Tackles hair and ground-in dirt in confined spaces.
€39.36
€39.36
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Pre-filter is not working. You can solve this by ordering a new one below.
Pre-filter
Part no. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
€30.75
Pre-filter
Part no. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
€30.75