Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 969352-02
We recommend you follow our online troubleshooting to ensure a replacement battery is required.
If you require this part please email us.
Part No. 969082-01
Additional spare filter for uninterrupted use of your vacuum while the other is cleaned
Part No. 967612-01
Designed for precise cleaning around edges and narrow gaps.
How to get your Dyson machine working to its full potential.
Washing your Dyson filter is quick and easy and keeps your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
Learn about the lights on your machine and what to do if they turn on, or start flashing.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.