Please open the PDF for the user guide.

Removing the bin and cyclone

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.

The carrying handle will be released. Remove the cyclone and clear bin unit.

Emptying the bin

To release the dirt, press the red bin release button.

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal. Closing the bin base

Close the clear bin base so that it clicks into place and is secure.

Replacing the bin and cyclone

Place the clear bin and cyclone into position on the front of the Main body. The recess in the base of the clear bin must fit onto the lug on the locator bracket.

Push the carrying handle down so it clicks into place on the top of the clear bin and cyclone, ensuring it is secure.

How to clean the bin

Press the release button at the top of the handle and remove the bin from the machine.

Press the release button on the handle to open the bin base.

Empty as soon as the dirt reaches the level of the MAX mark - do not overfill

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Remove the clear bin from the cyclone by pressing the silver button at the back of the cyclone.

The clear bin can be cleaned using clean water.

Clean the bin and cyclone

WARNING: Do not use detergents, polishes or air fresheners to clean the clear bin.

Clean the cyclone shroud with a dry cloth or brush. Do not use water to clean the cyclone.

Test the suction

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Check the extension tube, Wand handle and hose

Separate the extension tube from the Wand handle by pressing the release catch on the Wand handle.

Remove the Wand handle from the hose by pressing the release catch on the hose.

Press the release catch and remove the hose from the appliance.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Check the duct and hose inlet

Remove the bin and cyclone.

Check the duct grille and hose inlet for damage or blockages and remove as necessary.

Check the cyclone and bin for damage or blockages and remove as necessary.

Rebuild and test the machine.

Clear the Brush bar

Checking the Turbine head openings.

With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.

Unlock the Brush bar end cap

Use a coin to unlock the fastener marked with a padlock.

Remove the Brush bar

Carefully remove the Brush bar and clear any debris.

Check the soleplate

Removing the base plate:

To gain access to blockages in the floor tool, remove the soleplate by using a coin to loosen the screw marked with a padlock.

Check the opening for blockages and remove as necessary.

Refit the base plate and lock it in place.

Refit the Brush bar

Replace the Brush bar and secure it by tightening the fastener.

Ensure it is fixed firmly before operating the machine.

Reassemble and test machine.

Wash the filter - step by step

Remove the bin from the cylinder.

Remove filter A

Pull filter A out from the top of the cyclone.

Remove filter B

Turn the appliance on its side and turn filter B's release catch anti clockwise until the filter cover can be removed.

Remove filter B from the machine.

Wash filter A

Run cold water through the open end of the filter for approximately 10 seconds.

Turn the filter up side down and tap 10 times.

Squeeze and twist the filter.

Repeat until clean.

Wash filter B

Run cold water through both sides of the filter.

Tap the filter 10 times (tap out on the hard plastic edge of the filter, not the rubber edge).

Repeat until clean.

Dry filters

Leave the filters to dry in a warm place for 24 hours, until completely dry.

Ensure the filters are completely dry before refitting into machine.

Refit filter A into the bin assembly.

Refit the bin to the cylinder.

Turn the machine on its side and refit filter B, turn filter B release catch clockwise until the filter cover is locked in place.

Reassemble the machine as shown and test.

Check for blockages

Checking the Turbine head openings.

With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.

Unlock the Brush bar end cap

Use a coin to unlock the fastener marked with a padlock.

Remove the Brush bar

Carefully remove the Brush bar and clear any debris.

Remove the base plate

To gain access to blockages in the floor tool, remove the soleplate by using a coin to loosen the screw marked with a padlock.

Check the opening for blockages and remove as necessary.

Refit the base plate and lock it in place.

Refit the Brush bar

Replace the Brush bar and secure it by tightening the fastener.

Ensure it is fixed firmly before operating the appliance.

Test the machine

Reassemble and test the machine.

Check the extension tube, Wand handle and hose

Separate the extension tube from the Wand handle by pressing the release catch on the Wand handle.

Remove the Wand handle from the hose by pressing the release catch on the hose.

Press the release catch and remove the hose from the appliance.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Check the duct and hose inlet

Remove the bin and cyclone.

Check the duct grille and hose inlet for damage or blockages and remove as necessary.

Check the bin and cyclone for blockages and remove as necessary.

Rebuild and test the machine.

Wash the filter

Remove the bin from the cylinder.

Remove filter A

Pull filter A out from the top of the cyclone.

Remove filter B

Turn the appliance on its side and turn filter B's release catch anti clockwise until the filter cover can be removed.

Remove filter B from the machine.

Wash filter A

Run cold water through the open end of the filter for approximately 10 seconds.

Turn the filter up side down and tap 10 times.

Squeeze and twist the filter.

Repeat until clean.

Wash filter B

Run cold water through both sides of the filter.

Tap the filter 10 times (tap out on the hard plastic edge of the filter, not the rubber edge).

Repeat until clean.

Dry filters

Leave the filters to dry in a warm place for 24 hours, until completely dry.

Ensure the filters are completely dry before refitting into machine.

Refit filter A into the bin assembly.

Refit the bin to the cylinder.

Turn the machine on its side and refit filter B, turn filter B release catch clockwise until the filter cover is locked in place.

Reassemble the machine as shown and test.

Please note

Large items may block the machine or tools. If any part becomes blocked or the filter needs washing, the machine may make a pulsating noise and then automatically cut out.

Wash the filter - step by step

Remove the bin from the cylinder.

Remove filter A

Pull filter A out from the top of the cyclone.

Remove filter B

Turn the appliance on its side and turn filter B's release catch anti clockwise until the filter cover can be removed.

Remove filter B from the machine.

Wash filter A

Run cold water through the open end of the filter for approximately 10 seconds.

Turn the filter up side down and tap 10 times.

Squeeze and twist the filter.

Repeat until clean.

Wash filter B

Run cold water through both sides of the filter.

Tap the filter 10 times (tap out on the hard plastic edge of the filter, not the rubber edge).

Repeat until clean.

Dry filters

Leave the filters to dry in a warm place for 24 hours, until completely dry.

Ensure the filters are completely dry before refitting into machine.

Refit filter A into the bin assembly.

Refit the bin to the cylinder.

Turn the machine on its side and refit filter B, turn filter B release catch clockwise until the filter cover is locked in place.

Reassemble the machine as shown and test.

Check the floor tool

Checking the Turbine head openings.

With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.

Unlock the Brush bar end cap

Use a coin to unlock the fastener marked with a padlock.

Remove the Brush bar

Carefully remove the Brush bar and clear any debris.

Reassemble and test the machine.

Rattle noise

Remove the bin and cyclone.

Turn the machine on.

Clean the bin

Press the release button at the top of the handle and remove the bin from the machine.

Press the release button on the handle to open the bin base.

Empty as soon as the dirt reaches the level of the MAX mark - do not overfill

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Remove the clear bin from the cyclone by pressing the silver button at the back of the cyclone.

The clear bin can be cleaned using clean water.

Clean the bin and cyclone.

WARNING: Do not use detergents, polishes or air fresheners to clean the bin.

Clean the cyclone shroud with a dry cloth or brush. Do not use water to clean the cyclone.

Replace the bin and turn the machine on.

Check the extension tube and hose

Separate the extension tube from the Wand handle by pressing the release catch on the Wand handle.

Remove the Wand handle from the hose by pressing the release catch on the hose.

Press the release catch and remove the hose from the appliance.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Reassemble and test machine.

Check the floor tool

Checking the Turbine head openings.

With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.

Unlock the Brush bar end cap.

Use a coin to unlock the fastener marked with a padlock.

Remove the Brush bar

Carefully remove the Brush bar and clear any debris.

Reassemble and test the machine.

Test the suction

A whistle suggests that air is escaping due to a missing seal or blockage.

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Test the suction

When checking the suction it's normal to hear a pulsating noise; this is a protection feature of the digital motor.

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Press the switch

Press the rear of the switch to make sure it stays in the on position.

Please note

Large items may block the machine or tools. If any part becomes blocked or the filter needs washing, the machine may make a pulsating noise and then automatically cut out.

This machine has a digital motor, there is no need to wait after it has cut out.

Check electrical supply

Is the power cord or plug damaged?

Are the other household appliances working?

Does the vacuum work when plugged into another socket?

Check thermal cut-out

Thermal cut out

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked.

Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down.

If the customer prefers to check the machine when the power has returned, wait for a minimum of 2 hours and ask them to call back.

Test the suction

When checking the suction it's normal to hear a pulsating noise; this is a protection feature of the digital motor.

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Check electrical supply

Is the power cord or plug damaged?

Are the other household appliances working?

Does the vacuum work when plugged into another socket?

Musty or damp smell

A damp or musty smell is caused when dust in the cyclone has come into contact with water.

It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell.

Additionally the smell may occur if the filter goes back into the machine wet.

Clean the bin and cyclone

To remove the cyclone and clear bin, push the release button to the side of the carrying handle. The carrying handle will be released. Remove the cyclone and clear bin unit.

To release the dirt, press the red bin release button.

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Using a dry cloth or combination tool clean the shroud.

Clean the clear bin with cold water only.

WARNING: Do not use any detergents or polishes on the bin.

Wash the filter - step by step

Remove the bin from the cylinder.

Remove filter A

Pull filter A out from the top of the cyclone.

Remove filter B

Turn the appliance on its side and turn filter B's release catch anti clockwise until the filter cover can be removed.

Remove filter B from the machine.

Wash filter A

Run cold water through the open end of the filter for approximately 10 seconds.

Turn the filter up side down and tap 10 times.

Squeeze and twist the filter.

Repeat until clean.

Wash filter B

Run cold water through both sides of the filter.

Tap the filter 10 times (tap out on the hard plastic edge of the filter, not the rubber edge).

Repeat until clean.

Dry filters

Leave the filters to dry in a warm place for 24 hours, until completely dry.

Ensure the filters are completely dry before refitting into machine.

Refit filter A into the bin assembly.

Refit the bin to the cylinder.

Clear the Brush bar

Checking the Turbine head openings.

With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.

Unlock the Brush bar end cap

Use a coin to unlock the fastener marked with a padlock.

Remove the Brush bar

Carefully remove the Brush bar and clear any debris.

Check the soleplate

If you cannot clear an obstruction, the sole-plate can also be removed.

Removing the base plate.

To gain access to blockages in the floor tool, remove the sole-plate by using a coin to loosen the screw marked with a padlock.

Check the opening for blockages and remove as necessary.

Refit the base plate and lock it in place.

Refit the Brush bar

Refit the Brush bar

Replace the Brush bar and secure it by tightening the fastener.

Ensure it is fixed firmly before operating the appliance.

Reassemble and test the machine.

Wash the filter - step by step

Remove the bin from the cylinder.

Remove filter A

Pull filter A out from the top of the cyclone.

Remove filter B

Turn the appliance on its side and turn filter B's release catch anti clockwise until the filter cover can be removed.

Remove filter B from the machine.

Wash filter A

Run cold water through the open end of the filter for approximately 10 seconds.

Turn the filter up side down and tap 10 times.

Squeeze and twist the filter.

Repeat until clean.

Wash filter B

Run cold water through both sides of the filter.

Tap the filter 10 times (tap out on the hard plastic edge of the filter, not the rubber edge).

Repeat until clean.

Dry filters

Leave the filters to dry in a warm place for 24 hours, until completely dry.

Ensure the filters are completely dry before refitting into machine.

Refit filter A into the bin assembly.

Refit the bin to the cylinder.

Turn the machine on its side and refit filter B, turn filter B release catch clockwise until the filter cover is locked in place.

Reassemble the machine as shown and test.

Using the cable

Ensure the machine is switched off.

Unplug the appliance.

If the cable does not rewind, firmly pull it out and fully extend it until the red tape is visible.

The cord rewind button needs to be pressed down firmly to retract the cord for storage after use. When the button is pressed down far enough you should feel and hear a click, and the cord will retract.

Blockage

If the machine is spitting out dust, this could indicate a blockage in the machine. Please proceed to the next step.

Test the suction

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Assembling your Dyson machine

Attach the hose to the hose inlet on the front of the machine.

Clip the hose to the rear of the Wand handle.

Clip the Wand handle to the extension tube.

Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.

Attach the floor tool to the extension tube.

Insert the tools into the holster and attach to the extension tube.

Using the Turbine head

The Brush bar can be turned on and off by using the dial on the turbine head as shown below.

Brush bar turned on for carpets.

Brush bar turned off for hard or delicate flooring.

Using the accessories

Attach the accessory tools to the Wand handle or extension tube ensuring they 'click' into place.

Alternatively, remove the extension tube and Wand handle and attach the accessory tools directly to the hose ensuring they 'click' into place.

Using the extension tube

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Using the cable

Ensure the machine is switched off.

Unplug the appliance.

To retract the cable, press the button firmly until it clicks and the cable rewinds.

Storing the tools

The accessory tools

• Attach the tools to the tool holster.
• Clip the tool holster to the extension tube as shown below.

The floor tool

Press the red button and collapse the Extension tube fully.

Store the floor tool by inserting it in the clip at the back of the Main body.

Carrying your Dyson machine

Carry the machine by the main handle on the body.

Do not press the cyclone release button or shake the machine when carrying or the cyclone could disengage, fall off and cause injury.

Serial number location

The serial number can be found underneath the machine between the wheels.

Quick start guide

Please follow the steps in the video.

Quick start guide

Please follow the steps in the video.