Let's get your machine working
Dyson Micro 1.5kgLet's get your machine working
Dyson Micro 1.5kg
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How to empty the bin
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How to empty the bin - step by step
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More help required
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Troubleshooting
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Pick-up issues
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Machine is not picking up well
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Check for blockages
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Issue resolved
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Select floor tool
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Accessory blocked
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Clear the bin
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Washing the filter - video
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Issue not resolved, please speak to our Customer Support Team
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Washing the filter – step by step
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Issue not resolved, please speak to our Customer Support Team
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Micro Fluffy™ cleaner head
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Washing the brush bar - step by step
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Check inlet
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Quick-release Mini motorised head
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Cutting out
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Washing the filter - video
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Power or electrical issue
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Intermittent power
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Select floor tool
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No power
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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No LED displayed
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Charge the machine
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Blue and red LED blinking
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Issue not resolved, please speak to our Customer Support Team
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Blue LED blinking
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Issue not resolved, please speak to our Customer Support Team
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Run time
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Damp or musty
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Clean the bin
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Washing the filter - video
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Damp or musty smell
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Washing the filter - step by step
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Damp or musty smell
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Damp or musty smell still present
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Issue not resolved, please speak to our Customer Support Team
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Unusual noise
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Grating or rattle
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Test the machine
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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The brush bar is not spinning
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Issue not resolved, please speak to our Customer Support Team
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Micro Fluffy™ cleaner head
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Washing the brush bar - step by step
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Quick-release Mini motorised head
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Issue not resolved, please speak to our Customer Support Team
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A part is difficult to remove
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Filter blocking frequently
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Emptying the bin - step by step
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Scratches or marks on the wand
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Locating the serial number
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Issue resolved
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Machine run times
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Attaching the accessories
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Charging your machine
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How to get started
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Using your machine for the first time
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First time use - step by step
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Power modes
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Download the user manual
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Installing the wall dock
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Checking for blockages
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Checking for blockages - step by step
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How to charge the machine
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How to wash the filter
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Washing the filter - step by step
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How to maintain your machine - video
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Maintaining your machine - step by step
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How to wash the bin
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How to wash your powered tools
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 965416-01
Replacement bin for your Dyson cordless vacuum.
€19.50
Bin
Part no. 965416-01
Replacement bin for your Dyson cordless vacuum.
€19.50
You might need a replacement part.
It looks like the Combi-Crevice Tool is not working. You can solve this by ordering a new one below.
Combi-Crevice Tool
Part no. 971436-01
Two tools in one, for versatile cleaning around the home.
€30.00
Combi-Crevice Tool
Part no. 971436-01
Two tools in one, for versatile cleaning around the home.
€30.00
You might need a replacement part.
It looks like the Docking Station is not working. You can solve this by ordering a new one below.
Docking Station
Part no. 971599-01
Wall-mounted dock to recharge your vacuum and tidily store tools.
€21.50
Docking Station
Part no. 971599-01
Wall-mounted dock to recharge your vacuum and tidily store tools.
€21.50
€21.50
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Micro Soft Roller Cleaner Head is not working. You can solve this by ordering a new one below.
Micro Soft Roller Cleaner Head
Part no. 971218-01
Replacement soft roller cleaner head for your Dyson cordless vacuum.
€40.00
Micro Soft Roller Cleaner Head
Part no. 971218-01
Replacement soft roller cleaner head for your Dyson cordless vacuum.
€40.00
€40.00
You might need a replacement part.
It looks like the Mini-Motorised brush is not working. You can solve this by ordering a new one below.
Mini-Motorised brush
Part no. 971103-01
Mini-motorised brush removes animal hair and deep-seated dirt from upholstery.
€40.00
Mini-Motorised brush
Part no. 971103-01
Mini-motorised brush removes animal hair and deep-seated dirt from upholstery.
€40.00
€40.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 965254-01
Charges your vacuum with or without the charging dock.
€31.00
Charger
Part no. 965254-01
Charges your vacuum with or without the charging dock.
€31.00
€31.00
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.