Support | Troubleshooting | Dyson

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Click-in battery is not working. You can solve this by ordering a new one below.

Click-in battery

Part no. 970938-01

Replacement or additional click-in battery for your Dyson vacuum.

€99.00

Click-in battery

Click-in battery

Part no. 970938-01

Replacement or additional click-in battery for your Dyson vacuum.

€99.00

€99.00

How to install this part

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Filter is not working. You can solve this by ordering a new one below.

Filter

Part no. 970013-03

Replacement filter for your Dyson cordless vacuum.

€38.50

Filter

Filter

Part no. 970013-03

Replacement filter for your Dyson cordless vacuum.

€38.50

€38.50

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

€51.66

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

€51.66

€51.66

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Click-in battery is not working. You can solve this by ordering a new one below.

Click-in battery

Part no. 970938-01

Replacement or additional click-in battery for your Dyson vacuum.

€99.00

Click-in battery

Click-in battery

Part no. 970938-01

Replacement or additional click-in battery for your Dyson vacuum.

€99.00

€99.00

How to install this part

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Torque Drive Motorhead is not working. You can solve this by ordering a new one below.

Torque Drive Motorhead

Part no. 971358-02

Replacement torque drive motorhead for your Dyson vacuum.

€72.00

Torque Drive Motorhead

Torque Drive Motorhead

Part no. 971358-02

Replacement torque drive motorhead for your Dyson vacuum.

€72.00

Out of stock.

€72.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Wand (short) is not working. You can solve this by ordering a new one below.

Wand (short)

Part no. 969109-10

Replacement wand for your Dyson vacuum cleaner.

€42.00

Wand (short)

Wand (short)

Part no. 969109-10

Replacement wand for your Dyson vacuum cleaner.

€42.00

€42.00

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Wand (short) is not working. You can solve this by ordering a new one below.

Wand (short)

Part no. 969109-10

Replacement wand for your Dyson vacuum cleaner.

€42.00

Wand (short)

Wand (short)

Part no. 969109-10

Replacement wand for your Dyson vacuum cleaner.

€42.00

€42.00

Please call us to resolve this problem.

It looks like the Fluffy Opticᵀᴹ cleaner head isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Fluffy Opticᵀᴹ cleaner head

Part no. 972522-01

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

€110.80

Fluffy Opticᵀᴹ cleaner head

Part no. 972522-01

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

€110.80

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Dyson Floor Dok™ is not working. You can solve this by ordering a new one below.

Dyson Floor Dok™

Part no. 971445-01

Replacement Grab & go floor dock for your Dyson cordless vacuum.

€111.00

Dyson Floor Dok™

Dyson Floor Dok™

Part no. 971445-01

Replacement Grab & go floor dock for your Dyson cordless vacuum.

€111.00

Out of stock.

€111.00

Keep me updated

You might need a replacement part.

It looks like the Laser Slim Fluffy™ brush bar is not working. You can solve this by ordering a new one below.

Laser Slim Fluffy™ brush bar

Part no. 971634-01

Replacement Laser Slim Fluffy™ brush bar for your Dyson vacuum cleaner.

€32.50

Laser Slim Fluffy™ brush bar

Laser Slim Fluffy™ brush bar

Part no. 971634-01

Replacement Laser Slim Fluffy™ brush bar for your Dyson vacuum cleaner.

€32.50

€32.50

Please call us to resolve this problem.

It looks like the Fluffy Opticᵀᴹ cleaner head isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Fluffy Opticᵀᴹ cleaner head

Part no. 972522-01

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

€110.80

Fluffy Opticᵀᴹ cleaner head

Part no. 972522-01

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

€110.80

You might need a replacement part.

It looks like the Laser Slim Fluffy™ cleaner head end cap is not working. You can solve this by ordering a new one below.

Laser Slim Fluffy™ cleaner head end cap

Part no. 970445-01

Replacement end cap for your Laser Slim Fluffy™ cleaner head.

€3.50

Laser Slim Fluffy™ cleaner head end cap

Laser Slim Fluffy™ cleaner head end cap

Part no. 970445-01

Replacement end cap for your Laser Slim Fluffy™ cleaner head.

€3.50

Out of stock.

€3.50

Keep me updated

You might need a replacement part.

It looks like the Click-in battery is not working. You can solve this by ordering a new one below.

Click-in battery

Part no. 970938-01

Replacement or additional click-in battery for your Dyson vacuum.

€99.00

Click-in battery

Click-in battery

Part no. 970938-01

Replacement or additional click-in battery for your Dyson vacuum.

€99.00

€99.00

How to install this part

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

€51.66

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

€51.66

€51.66

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Torque Drive Motorhead is not working. You can solve this by ordering a new one below.

Torque Drive Motorhead

Part no. 971358-02

Replacement torque drive motorhead for your Dyson vacuum.

€72.00

Torque Drive Motorhead

Torque Drive Motorhead

Part no. 971358-02

Replacement torque drive motorhead for your Dyson vacuum.

€72.00

Out of stock.

€72.00

Keep me updated

You might need a replacement part.

It looks like the Rear edge is not working. You can solve this by ordering a new one below.

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson cordless vacuum cleaner.

€21.52

Rear edge

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson cordless vacuum cleaner.

€21.52

Out of stock.

€21.52

Keep me updated

Please call us to resolve this problem.

It looks like the Torque Brush bar isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Torque Brush bar

Part no. 971655-02

Replacement torque brush bar for your Dyson vacuum.

Torque Brush bar

Torque Brush bar

Part no. 971655-02

Replacement torque brush bar for your Dyson vacuum.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Quick-release crevice tool is not working. You can solve this by ordering a new one below.

Quick-release crevice tool

Part no. 967612-01

For reaching into narrow gaps, like between furniture and behind radiators.

€30.00

Quick-release crevice tool

Quick-release crevice tool

Part no. 967612-01

For reaching into narrow gaps, like between furniture and behind radiators.

€30.00

€30.00

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Hair screw tool is not working. You can solve this by ordering a new one below.

Hair screw tool

Part no. 971361-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast.

€40.00

Hair screw tool

Hair screw tool

Part no. 971361-02

Anti-tangle conical brush bar picks up long hair and pet hair. Fast.

€40.00

Out of stock.

€40.00

Keep me updated

You might need a replacement part.

It looks like the Brush bar (Gold) is not working. You can solve this by ordering a new one below.

Brush bar (Gold)

Part no. 971362-02

Replacement Brush bar (Gold) for your Dyson hair screw tool.

€44.22

Brush bar (Gold)

Part no. 971362-02

Replacement Brush bar (Gold) for your Dyson hair screw tool.

€44.22

Out of stock.

€44.22

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Wand (short) is not working. You can solve this by ordering a new one below.

Wand (short)

Part no. 969109-10

Replacement wand for your Dyson vacuum cleaner.

€42.00

Wand (short)

Wand (short)

Part no. 969109-10

Replacement wand for your Dyson vacuum cleaner.

€42.00

€42.00

You might need a replacement part.

It looks like the Wand clip is not working. You can solve this by ordering a new one below.

Wand clip

Part no. 971354-01

Handily stores the Combination and Crevice tools on the wand of your vacuum.

€5.50

Wand clip

Wand clip

Part no. 971354-01

Handily stores the Combination and Crevice tools on the wand of your vacuum.

€5.50

€5.50

You might need a replacement part.

It looks like the Docking station is not working. You can solve this by ordering a new one below.

Docking station

Part no. 970011-02

Wall-mounted Dok to recharge your vacuum and tidily store tools.

€23.37

Docking station

Docking station

Part no. 970011-02

Wall-mounted Dok to recharge your vacuum and tidily store tools.

€23.37

€23.37

Further help

Dyson V15 Detect™ Complete