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Dyson V8 Absolute Pro

Let's get your machine working.

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Please select the appropriate option

How to clean the bin and cyclone

Remove the clear bin by holding the machine by the handle and pulling the red lever back, and then lift upwards to release the cyclone.

Press the red Bin release catch located to the rear of the clear bin.

Remove the bin fully.

Clean the cyclone shroud with the brush on the combination tool to remove lint and dust.

Do not immerse the whole cyclone unit in water or pour water into the cyclones.

Clean the cyclone shroud with the brush on the combination tool to remove lint and dust.

WARNING: Do not immerse the whole cyclone unit in water or pour water into the cyclones.

Ensure the bin is completely dry before replacing. To replace the bin, push it up and in to the Main body of the machine until it clicks in to place.

Close the clear bin base so it clicks into place and is secure.

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Please select the appropriate option

Assembling your Dyson machine

Attach the Wand to the machine via the bin inlet.

Attach the floor tool to the end of the Wand until it clicks.

Is there anything else we can help you with?

Clean the floor tool

With the floor tool removed from the machine, turn over and undo the fastener.

Rotate the end cap to unlock and remove.

Remove the Brush bar and clear away any hair or debris.

Pull end cap away from the Brush bar, clean and reconnect.

Check the openings for any blockages and remove as necessary. Replace the Brush bar.

Use a coin to lock the fastener.

Reassemble and test the machine.

Is there anything else we can help you with?

Installing the wall dock

Please note that wall fixings are not included with the dock.

Feed the charger cable through the rear of the dock, ensuring it is held via the retainer clip as shown in the image.

Clip the end of the charger cable in the small bracket located to the front of the dock until it clicks.

When securing the dock to the wall, ensure there is a distance of 1.2m/47¼” from the floor. This is to allow the machine to sit in the dock without touching the floor.

Is there anything else we can help you with?

How to attach the accessories

All the tools provided with the machine fit directly to the Wand or the bin inlet.

Click the tools to the end of the wand assembly, ensuring the connections line up.

Remove the Wand. Place the tools directly onto the bin inlet until they click.

Is there anything else we can help you with?

Clean the floor tool

Undo one fastener to remove the Brush bar.

Remove Brush bar and clear away any hair or fibres. Check the opening for any blockages and remove as necessary.

Refit the Brush bar and lock the fastener.

Re-assemble and test the machine.

Is there anything else we can help you with?

Finding the serial number

The serial number can be found underneath the machine on the battery.

Is there anything else we can help you with?

Empty the bin

Please follow the steps in the video to empty the clear bin.

For a step by step guide, please select step by step.

Is there anything else we can help you with?

Empty the clear bin

Empty as soon as the dirt reaches the level of the MAX mark - do not overfill. Ensure the machine is disconnected from the charger before emptying the clear bin. Be careful not to pull the 'ON' trigger.

To release the dirt, hold the appliance by the handle, pull the red lever back and lift upwards.

Continue until the bin base automatically opens and releases the dirt.

Once the dirt is released, push the cyclone back down until it clicks.

Close the bin base of the machine ensuring it clicks in to place.

To close, push the cyclone downwards until it is in the normal position and manually close the base of the bin. The base will click when it is securely in place.

Is there anything else we can help you with?

How to charge the battery

The machine can be charged on the dock or by plugging the charger directly to the machine.

The light on the charger will show when the machine is being charged and will go out when charging is complete.

The battery should be fully charged after 5.5 hours.

Is there anything else we can help you with?

Clean the floor tool

Undo one fastener to remove the brushbar.

Remove brushbar and clear away any hair or fibres. Check the opening for any blockages and remove as necessary.

Re-fit the brushbar and lock the fastener.

Is there anything else we can help you with?

Clean the floor tool

With the floor tool removed from the machine, turn over and undo the fastener.

Rotate the end cap to unlock and remove.

Remove the brushbar and clear away any hair or debris.

Check the openings for any blockages, remove as necessary and replace the brushbar.

Use a coin to lock the fastener.

Re-assemble and test the machine.

Maintaining the Mini motorised head

Beware of sharp objects when checking for blockages. If you cannot clear an obstruction you may need to remove the Brush bar.

Use a coin to unlock the fastener marked with a padlock.

Carefully remove the Brush bar and clear any debris.

Replace the Brush bar and secure it by tightening the fastener.

Ensure it is fixed firmly before operating the machine.

Reconnect the tool and test the machine.

Is there anything else we can help you with?

Washing the filters

Please follow the steps in the video to wash the filters.

For steps, please select step by step guide.

Is there anything else we can help you with?

Washing the filters

Ensure the appliance is disconnected from the charger before removing the filter. Be careful not to pull the 'ON' trigger.

To remove the pre-filter, lift it out of the top of the machine.

To unlock the post-filter, rotate it anti-clockwise until the two solid black dots line up.

With cold water only, run water over the outside of the filters until the water runs clear.

Turn the filter upside down and shake to remove any excess debris.

Squeeze and twist the pre-filter with both hands to make sure the excess water is removed, then tap and shake the post-filter to expel all debris.

Drying the filters

Lay both filters on their side, and leave them to dry completely for a minimum of 24 hours.

WARNING: Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame.

Replacing the filters

To re-fit the pre-filter, place the dry filter back into the top of the machine. Ensure it is fitted properly.

Rotate the post-filter clockwise until it locks in place and the solid black dot lines up with the empty circle.

Is there anything else we can help you with?

High pitch whistle

A high pitch whistle could indicate a seal is damaged or the machine is blocked.

Please follow the performance route.

Please select the appropriate option

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Check the sound

Remove all tools and accessories from the machine.

Put the machine in MAX power mode by sliding the switch towards max.

Pull and hold the trigger for 10 seconds.

Does the machine pulsate and cut out without any tools?

Remove the bin and turn on the machine

Pull the cyclone release catch upwards until the bin base opens.

Push the cyclone back down, leaving the bin base open.

Press and hold the trigger for 10 seconds.

Please note the machine will only run with the cyclone on and pushed down.

Does the machine pulsate with the bin open?

Check the bin inlet

Please follow the steps in the video.

With the bin removed, check the bin inlet flap for blockages and remove as necessary.

Ensure that it moves freely. Fluff or fibres jamming the hinge can cause the flap to close resulting in low suction and a pulsating noise.

Close the bin base - hold the bin so that the inlet is pointing to the floor and shake the bin.

Does the bin rattle?

Check the cyclone

Clean shroud using the brush part of the combination tool.

Clear the centre of the cyclone of any dirt or debris.

Check that the seals are not missing or damaged:

FDC seal between the cyclone and the bin base.

Seal between the cyclone and the top of the bin.

Seal around the bin base.

Reassemble and test machine.

Has checking the cyclone and seals resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

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Checking the Wand

Remove the Wand from the bin inlet.

Check both ends of the Wand for blockages and remove as necessary.

Re-assemble and test the machine.

Has checking the Wand resolved the problem?

Wash the filters

Please follow the steps in the video.

Has washing the filters resolved the issue?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Ensure the appliance is disconnected from the charger before removing the filter. Be careful not to pull the 'ON' trigger.

Washing the filters

To remove the pre-filter, lift it out of the top of the machine.

To unlock the post-filter, rotate it anti-clockwise until the two solid black dots line up.

With cold water only, run water over the outside of the filters until the water runs clear.

Turn the filter upside down and shake to remove any excess debris.

Squeeze and twist the pre-filter with both hands to make sure the excess water is removed, then tap and shake the post-filter to expel all debris.

Drying the filter

Lay both filters on their side, and leave them to dry completely for a minimum of 24 hours.

WARNING: Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame.

Replacing the filters

To refit the pre-filter, place the dry filter back into the top of the appliance. Make sure it is seated properly.

Rotate the post-filter clockwise until it locks in place and the solid black dot lines up with the empty circle.

Has washing the filters resolved the problem?

Check the bin inlet flap

This indicates that the bin entry inlet is jammed.

Re-check the flap and push it open by hand a few times until it is free.

Can the flap be pushed open by hand?

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

Clear bin

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

How to install this part

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Remove the pre-filter

Pull the filter out from the cyclone.

Press and hold the trigger for 10 seconds.

Does the machine pulsate with the filter removed?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Check the Mini motorised head

Put the mini motorised head on the machine.

Press and hold the trigger for 10 seconds.

Does the machine pulsate and cut out with the Mini motorised head?

Test the floor tool

Attach the main floor tool directly onto the bin inlet (without the Wand).

Press and hold trigger for 10 seconds.

The floor tool shown may vary from the product selected but the process remains the same.

Press and hold trigger for 10 seconds.

Does the machine pulsate and cut out with the floor tool attached?

Clear the floor tool

With the floor tool removed from the machine, remove the lower soleplate and undo one fastener.

Remove Brush bar and clear away any hair or fibres.

Check the openings for any blockages and remove as necessary.

Refit the Brush bar ensuring that no bristles get stuck in either end.

Has clearing the floor tool resolved the problem?

Check the bin inlet

With the bin removed, check the bin inlet flap for blockages and remove as necessary.

Ensure that it moves freely. Fluff or fibres jamming the hinge can cause the flap to close resulting in low suction and a pulsating noise.

Close the bin base - hold the bin so that the inlet is pointing to the floor and shake the bin.

Does the bin rattle?

Clear the bin inlet flap

This indicates that the bin entry inlet is jammed.

Recheck the flap and push it open by hand a few times until it is free.

Can the flap be pushed open by hand?

Has this resolved the problem?

Check the cyclone

Clean shroud using brush part of the combination tool.

Clear the centre of the cyclone of any dirt or debris.

Check that the seals are not missing or damaged:

FDC seal between the cyclone and the bin base.

Seal between the cyclone and the top of the clear bin.

Seal around the bin base.

Re-assemble and test the machine.

Has checking the cyclone and seals solved the problem?

Checking the wand

Remove the wand from the bin inlet.

Check both ends of the wand for blockages and remove as necessary.

Re-assemble and test the machine.

Has checking the wand resolved the problem?

Wash the filters

Please follow the steps in the video to wash the filters.

For a step by step guide, please select step by step.

Has washing the filters resolved the problem?

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

Clear bin

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

How to install this part

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Clear the floor tool

With the floor tool removed from the machine, turn over and undo the fastener.

Rotate the end cap to unlock and remove.

Remove the Brush bar and clear away any hair or debris.

Pull end cap away from the Brush bar, clean and reconnect.

Check the openings for any blockages, remove as necessary and replace the brushbar.

Use a coin to lock the fastener, then reassemble and test the machine.

Has checking the floor tool resolved the problem?

Check the bin inlet

Pull the red lever located on the top of the machine upwards until the bin flap is open.

Press the red Bin release lever, located to the rear of the clear bin.

Check the bin inlet ensuring that it moves freely. Fluff or fibres jamming the hinge can cause the flap to close resulting in low suction and a pulsating noise.

Does the bin rattle?

Clear the Mini motorised head

With the tool removed from the machine, remove Brush bar and clear away any hair of fibre.

Check the opening for blockages and remove as necessary.

Refit the Brush bar ensuring that no bristles get stuck in either end, then reassemble and test the machine.

Has clearing the Mini motorised head resolved the problem?

Check the sound

Remove all tools and accessories from the machine.

Put the machine in MAX power mode by sliding the switch towards max.

Pull and hold the trigger for 10 seconds.

Does the machine pulsate and cut out without any tools?

Check the floor tool

Remove all tools and accessories from the machine.

Put the machine in MAX power mode.

Pull and hold the trigger for 10 seconds.

Is the noise still present?

Test without the bin

Pull the cyclone release catch upwards until the bin base opens.

Press the red catch once the bin base is open to release the bin.

Push the cyclone down to click into place.

Press and hold the trigger for 10 seconds.

Please note the machine will only run with the cyclone on and pushed down.

Refit the bin

Pull the cyclone release catch upwards until the bin base opens.

To refit, locate the tabs at the back of the bin in the Main body, then push the bin up until it locks in place and the power connectors are fitted together.

Is the noise still present with the bin removed?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Please call us to resolve this problem.

It looks like the Quick-release Motorhead isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Quick-release Motorhead

Part no. 967483-01

Stiff nylon bristles remove ground-in dirt from carpets.

€59.99

Quick-release Motorhead

Quick-release Motorhead

Part no. 967483-01

Stiff nylon bristles remove ground-in dirt from carpets.

€59.99

How would you rate our online support?

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2/5 Average

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Check the floor tool

Remove all tools and accessories from the machine.

Put the machine in max power mode.

Pull and hold the trigger for 10 seconds.

Does the machine still making a grinding noise?

Please select the appropriate option

Has any part of the machine been washed?

Washing the machine

Only the filter can be washed, the bin can be cleaned with a damp cloth only, and both must be completely dry before being refitted to the machine.

Were all the washed parts completely dry before the machine was used?

Machine pick up

Under normal use, any unpleasant smell can only be caused by something the machine has picked up.

Please see the performance route on how to remove a blockage.

Please select the appropriate option

Does the machine pulsate and cut out without any tools?

If water has been though the cyclone then moisture will have reached the motor. Do not plug in or attempt to use the machine if this is the case.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Washing the filters

Please follow the steps in the video to wash the filters.

For steps, please select step by step guide.

Has washing the filter resolved the issue?

Machine pick up

Under normal use, any unpleasant smell can only be caused by something the machine has picked up.

We would advise you to carry out the blockage checks.

Please select the appropriate option

Does the machine pulsate and cut out without any tools?

Ensure the appliance is disconnected from the charger before removing the filter. Be careful not to pull the 'ON' trigger.

Washing the filters

To remove the pre-filter, lift it out of the top of the machine.

To unlock the post-filter, rotate it anti-clockwise until the two solid black dots line up.

With cold water only, run water over the outside of the filters until the water runs clear.

Turn the filter upside down and shake to remove any excess debris.

Squeeze and twist the pre-filter with both hands to make sure the excess water is removed, then tap and shake the post-filter to expel all debris.

Drying the filters

Lay both filters on their side, and leave them to dry completely for a minimum of 24 hours.

WARNING: Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame.

Replacing the filters

To re-fit the pre-filter, place the dry filter back into the top of the machine. Ensure it is fitted properly.

Rotate the post-filter clockwise until it locks in place and the solid black dot lines up with the empty circle.

Has washing the filter resolved the issue?

Do not plug in or attempt to use the machine in this condition.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Test the power

Remove the machine from the charger and ensure the machine is fully assembled.

Pull the power trigger.

Does the machine have power?

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But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Charging the battery

1 blue flashing light indicates that the battery needs to be charged.

Ensure the machine is firmly in the charger.

Please charge the battery for 5.5 hours before contacting customer services.

Has this resolved the issue?

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 01-475-7109

How would you rate our online support?

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2/5 Average

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4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

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Call us on 01-475-7109

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Medium level of charge

This will indicate that the machine has a low level of charge.

Please note that the machine will take 5.5 hours to charge fully, and no lights will be on the machine once fully charged.

Please charge battery for 5.5 hours before contacting customer services.

Has this resolved the problem?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Charge the machine

Ensure the machine is firmly in the charger.

Please charge the battery for 5.5 hours before contacting customer services.

Has this resolved the problem?

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 01-475-7109

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Three solid blue lights

3 solid blue lights indicates that the machine is fully charged.

If the machine is cutting out/pulsating, this will indicate a blockage.

Please follow the performance route for help with removing a blockage.

Please select the appropriate option

One solid blue light

1 solid blue light will indicate the machine has a low level of charge.

If the machine is cutting out/pulsating, this will indicate a blockage.

Please charge the battery for 5.5 hours before contacting customer services.

If after checking there are no blockages, the issue of no power remains, please book a repair.

If charging the machine has not resolved the issue, please follow the performance route for help with removing a blockage.

If after checking there are no blockages, the issue of no power remains, please book a repair.

Please select the appropriate option

Two solid blue lights

2 solid blue lights indicates that the machine has a medium level of charge.

If the machine is cutting out/pulsating, this will indicate a blockage.

Please follow the performance route for help with removing a blockage.

Please select the appropriate option

Clear the floor tool

With the floor tool removed from the machine, remove the lower soleplate.

Undo one fastener to remove.

Remove Brush bar and clear away any hair or fibres.

Check the openings for any blockages and remove as necessary.

Refit the Brush bar ensuring that no bristles get stuck in either end.

Re-assemble and test the machine.

Is the Brush bar now spinning?

Test the wand

Remove the tool from the Wand.

Remove the Wand from the machine.

Put the tool directly onto the machine and test without putting the tool in contact with any surface.

Does the Brush bar spin when the head is attached to the bin inlet?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Check the bin inlet

Check the bin inlet connections to ensure that they are not bent or damaged.

Has checking the electrical contacts resolved the problem?

Is this surface a long pile carpet or rug?

Try on short-pile carpet

Try the tool on a low pile carpet.

Does the Brush bar spin while in contact with the short-pile carpet?

Please call us to resolve this problem.

It looks like the Quick-release Motorhead isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Quick-release Motorhead

Part no. 967483-01

Stiff nylon bristles remove ground-in dirt from carpets.

€59.99

Quick-release Motorhead

Quick-release Motorhead

Part no. 967483-01

Stiff nylon bristles remove ground-in dirt from carpets.

€59.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

How would you rate our online support?

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2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Test the floor tool

Test the floor tool on a surface where it has previously stalled.

Does the Brush bar spin while in contact with the floor?

Test the power

Remove machine from the charge, and ensure the machine is fully assembled.

Pull the power trigger.

Does the machine have power?

Clear the floor tool

With the floor tool removed from the machine, remove the lower soleplate.

Undo one fastener to remove.

Remove brushbar and clear away any hair or fibres.

Check the openings for any blockages and remove as necessary.

Re-fit the brushbar ensuring that no bristles get stuck in either end.

Re-assemble and test the machine.

Is the brushbar now spinning constantly?

Test the wand

Remove the tool from the Wand.

Remove the wand from the machine.

Put the tool directly onto the machine and test without putting the tool in contact with any surface.

Does the brushbar spin when the head is attached to the bin inlet?

Check the bin inlet

Check the bin inlet connections to ensure that they are not bent or damaged.

Has checking the electrical contacts resolved the problem?

Is this surface a long pile carpet or rug?

Try on short-pile carpet

Try the tool on a low pile carpet.

Does the brushbar spin while in contact with the short-pile carpet?

Please call us to resolve this problem.

It looks like the Quick-release Motorhead isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Quick-release Motorhead

Part no. 967483-01

Stiff nylon bristles remove ground-in dirt from carpets.

€59.99

Quick-release Motorhead

Quick-release Motorhead

Part no. 967483-01

Stiff nylon bristles remove ground-in dirt from carpets.

€59.99

How would you rate our online support?

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2/5 Average

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4/5 Very Good

5/5 Excellent

Test the floor tool

Test the floor tool on a surface where it has previously stalled.

Does the brushbar spin while in contact with the floor?

Is this surface a long pile carpet or rug?

Try on short-pile carpet

Try the tool on a low pile carpet.

Does the brushbar spin while in contact with the short-pile carpet?

Test the power

Remove the machine from the charger and ensure the machine is fully assembled.

Pull the power trigger.

Does the machine have power?

Clear the floor tool

With the floor tool removed from the machine, turn over and undo the fastener.

Rotate the end cap to unlock and remove.

Remove the brushbar and clear away any hair or debris.

Pull end cap away from the Brush bar, clean and reconnect.

Check the openings for any blockages and remove as necessary. Replace the Brush bar.

Use a coin to lock the Brush bar.

Is the Brush bar spinning constantly?

Test the floor tool

Test the floor tool on a surface where it has previously stalled.

Does the brushbar spin while in contact with the floor?

Is the machine connected to the charger?

Nearly fully charged

This will indicate that the machine is nearly fully charged. Once all three lights go off, the machine will be ready to use.

Please charge battery for 5.5 hours before contacting customer services.

Has this resolved the problem?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Low level of charge

This will indicate that the machine has a low level of charge.

Please note that the machine will take 5.5 hours to charge fully, and no lights will be on the machine once fully charged.

Please charge battery for 5.5 hours before contacting customer services.

Has this resolved the problem?

Fully charged and ready to use

This will indicate that the machine is fully charged.

Please remove the machine from the charger and pull the trigger.

Does the machine have power?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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2/5 Average

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5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 01-475-7109

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Checking the battery lights

Press and hold the trigger.

Removing the battery

There are 3 phillips screws that need to be removed, prior to removing the battery.

Remove the post-filter, then using a small phillips screwdriver unscrew the screw located on the rear of the Main body.

Place the Main body on its side, on a flat surface and locate the two screws near the battery.

Unscrew the screws and gently pull the battery away from the Main body.

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Removing the cyclone

Fully lift the red lever on top of the cyclone

Press the red lever located to the rear of the bin to fully remove the bin.

Behind the cyclone on the Main body of the machine are two cyclone release buttons.

Press either side and gently pull the cyclone upwards.

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Check the catch and tools

Check the catch on the bin inlet for blockages or damage.

Make sure that it moves freely and springs back into position when pressed.

Check the end of the Wand for signs of damage.

Please select the appropriate option

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

Clear bin

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

How to install this part

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Talc

This is normal. Talc was used in production for the fitting of seals.

Further application of talc will not be required.

Sealed products are brand new and have not been resold as conditioned machines.

Is there anything else we can help you with?

Check the bin inlet

The flap can become jammed by a build up of dirt and debris.

Open the bin base by lifting the lever on top of the cyclone.

Press the red bin release catch located to the rear of the bin to remove the bin fully.

Clear any debris from behind the bin inlet flap.

Re-assemble and test the machine.

Please select the appropriate option

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

Clear bin

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

How to install this part

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Scratches or marks on the Wand

Marks on the Wand can be caused when it has come into contact with a painted surface such as a door frame.

These can be removed by wiping with a damp cloth.

WARNING: Do not use any cleaning chemicals or solvents.

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Which part is broken?

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

Clear bin

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€24.99

How to install this part

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You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Plugs into a standard three-pin wall socket.

€51.66

Charger

Charger

Part no. 967813-01

Plugs into a standard three-pin wall socket.

€51.66

€51.66

€51.66

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Please call us to resolve this problem.

It looks like the Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

€54.99

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

€54.99

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Please call us to resolve this problem.

It looks like the Docking station isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Docking station

Part no. 967741-01

A docking station for stowing your Dyson cord-free vacuum and two tools. Wall mountable.

€14.99

Docking station

Docking station

Part no. 967741-01

A docking station for stowing your Dyson cord-free vacuum and two tools. Wall mountable.

€14.99

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Please call us to resolve this problem.

It looks like the Post filter isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

€39.99

Post filter

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

€39.99

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You might need a replacement part.

It looks like the Pre-filter is not working. You can solve this by ordering a new one below.

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

Pre-filter

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

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