Dyson Hot+Cool™ fan heater (Black/Nickel)

Let's get your machine working.

Test the other buttons on the remote

1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode

Press power button

Airflow can also be set on the machine. Press and hold the power button to roll through settings 1 to 10.

Change the remote battery

Loosen the base and pull it away from the remote.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Power cycle

Before following the steps, press the power button with a firm touch for 1 second.

Hard reset

If the power cycle does not work try a 'hard reset'.

Turn the power OFF and unplug the machine, or switch off at the mains socket, for 30 seconds and then turn back ON.

Plug the machine back in and retest.

Check the machine

The heater is fitted with automatic cut-out switches that operate if the heater tips over or overheats. If the cut-out operates, unplug the heater and allow it to cool.

Power cycle

Before following the steps, press the power button with a firm touch for 1 second.

Hard reset

If the power cycle does not work try a 'hard reset'.

Turn the power OFF and unplug the machine, or switch off at the mains socket, for 30 seconds and then turn back ON.

Plug the machine back in and retest.

This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.

To reset the machine, turn the power off (using either the power button on the remote or the Main body), wait 60 seconds and then turn back on.

Plug the machine back in and retest.

Test a button on the machine

Press the power ON/OFF button on the front of the machine.

Test the other buttons on the remote

1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode

Check the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Replacement part required

This issue can be resolved by ordering a replacement remote control.

Hard reset

Unplug the machine and leave it for 10 seconds.

Plug the machine back in and retest.

Check that the household electrics are on.

Change the fuse in the machine's plug.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

Wipe the machine

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

WARNING: Do not use polish or detergent on any part of the machine.

Test the airflow button on the remote

Ensure correct button on remote is being pressed to adjust the airflow.

Test the other buttons on the remote

1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode

Change the remote battery

Loosen the base and pull it away from the remote.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Paper test

The fan has a strong, smooth airflow when switched on. The airflow should be strong enough to lift a sheet of newspaper past 45 degrees.

Hold a newspaper approximately 2 meters (6' 6'') away from the product with the airflow control dial turned to maximum.

Wipe the machine

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

WARNING: Do not use polish or detergent on any part of the machine.

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

WARNING: Do not use polish or detergent on any part of the machine.

Retry machine at 37°C/99°F

1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode

Test oscillation

Before switching on, please make sure the fan is positioned so that the airflow or oscillation is not obstructed.

Check the feet are attached correctly

Check the six feet on the base of the Main body are present and clean.

If the heater is placed on a low friction surface, e.g. highly polished or oily, the Main body may slide.

Test the other buttons on the remote

1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode

Change the remote battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Test the oscillation button on the remote

Ensure correct button on remote is being pressed to adjust the oscillation.

Test the other buttons on the remote

1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode

Target temperature explanation

The temperature set on the machine is the target temperature of the room, not the temperature of the fan.

The temperature from the fan when in heating mode will not change.

Wipe the machine

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

Hard reset

Unplug the machine and leave it for 10 seconds.

Plug the machine back in and retest.

Hard reset

Unplug the machine and leave it for 10 seconds.

Plug the machine back in and retest.

Hard reset

Unplug the machine and leave it for 10 seconds.

Plug the machine back in and retest.

Book a repair

This issue can be resolved by booking a repair.

How to tilt the machine

Place the machine on a flat, stable surface.

Tilt the loop amplifier forwards slightly.

The loop should stay in the position it was left in.

Cleaning required

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

Airflow speed

To change the airflow speed press the airflow control button.

The digital display will show the new speed; after 3 seconds it will change back to the target temperature.

Diffused heating mode

Press the wide angle button to change from personal heating to whole room heating.

Carefully hold the base and the Main body. Tilt the amplifier forward or backward for the required airflow angle.

Heating and cool modes work in this mode.

Personal heating mode

Press the narrow angle button to change from a whole room airflow to a personal directed airflow.

Heating and Cooling modes work in this way.

Assembling the machine

Lower the Main body onto the base, aligning the arrows.

Turn the base clockwise until it clicks into place.

The remote magnetically attaches to the top of the loop amplifier.

Getting started

Please follow the steps in the video.

Using the remote control

Aim the remote at the base of the machine.

Remote buttons

1) On/Off 2) Cooling mode 3) Airflow speed 4) Heating control 5) Sleep timer 6) Oscillation 7) Focused mode 8) Diffused mode

Serial number location

The serial number can be found on the base of the machine.

Using the sleep timer

To set the sleep timer, press and hold the timer button to select the desired time.

When time reaches zero, the appliance will go into standby mode.

To cancel, reduce the time until two dashes appear.

User guide

Please open the PDF for the user guide.

Please follow the steps in the video.

How to replace the battery in the remote

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.