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Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Carefully turn the light on its side.
Ensure the power cord is plugged into the centre of the base.
Carefully lay the cord through the indicated groove ensuring it does not become twisted.
Place the light upright ensuring cord remains in the slot.
Ensure the light is plugged into a wall socket and switched on.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
Check that the wheel carriage plates are screwed together currently.
Follow the procedure image for correct assembly.
Ensure the following before starting the checks.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Unplug the light and leave for 5 minutes.
Plug the light in and switch on.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Check that the wheel carriage plates are screwed together currently.
Follow the procedure image for correct assembly.
Ensure the following before starting the checks.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Align the square shapes and screw holes on the heat sink arm and the upright.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Please check the following:
Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Carefully turn the light on its side.
Ensure the power cord is plugged into the centre of the base.
Carefully lay the cord through the indicated groove ensuring it does not become twisted.
Place the light upright ensuring the cord remains in the slot.
Ensure the light is plugged into a wall socket and switched on.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
Check that the wheel carriage plates are screwed together currently.
Follow the procedure image for correct assembly.
Ensure the following before starting the checks.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
We need a little more information to help us solve your issue.
Please contact our customer service team via live chat.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team via live chat.
Stand the light on a flat surface.
Place the light upright ensuring the cord remains in the slot.
Remove the red tape from the mounting plates to expose the electrical contacts.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Remove the packaging on the base.
Remove the red tape on detachable arm.
Remove transparent tape on upright.
Plug the power cord into the centre of the base.
Carefully lay the cord through the indicated groove ensuring it does not become twisted.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
CSYS Desk light
