Maintaining your machine
Store the remote
It attaches magnetically to the top of the machine, button-side down.
Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode.
Quick, easy cleaning
Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.
Comfortable for any season
Use your machine for powerful personal cooling.
Replacing the remote's battery
Unscrew the battery compartment, loosen the base and pull to remove. Then replace the battery and secure with the screw.
At the touch of a button, the fan will gently oscillate to cool a wider area.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.
Solve a problem
Our step-by-step tool helps you get your machine working again.
Frequently asked questions
What type of battery is used in the remote control?
The battery is type CR2032 and also known as a 'Button Cell'.
Can I carry the machine by the loop amplifier?
No, we recommend that you always unplug the machine and carry it by holding the base.