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How to get the best out of your Dyson machine Dyson Light Ball2 Animal vacuum

Using your machine

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Machine is hard to push

Maintaining your machine

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Washing the filters

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Resetting the Brush bar

Checking for blockages – cleaner head and base
Follow our step-by-step guide to check for blockages.

Checking for blockages – wand and hose
Follow our step-by-step guide to check for blockages.

Useful tips

Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.

Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

User guide

Check your user guide online or download a copy.

PDF 4.10 MB

The Dyson guarantee

'How to' videos

To help you get the most from your machine. Quick and easy.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

Expert advice. 7 days a week.

Freephone and live chat. The right advice for your machine, from real Dyson people. 

Free Dyson parts and labour

Replacement parts or repairs if something goes wrong during your guarantee period. 

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

Activate your guarantee

troubleshooting

Solve a problem

Our step-by-step tool helps you get your machine working again.

Start troubleshooting

Frequently asked questions

How often does the filter on this machine need washing?

It is recommended that you clean both of the filters at least once a month. Filter maintenance instructions can be found in the machine's User Guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Do not pick up water or other liquids with your machine.

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