Maintaining your machine
Adjust the airflow
Tweak the airflow angle by holding the base and gently adjusting the main body forwards or backwards.
At the touch of a button, the fan will gently oscillate to cool a wider area.
Quick, easy cleaning
Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.
Solve a problem
Our step-by-step tool helps you get your machine working again.
Frequently asked questions
What type of battery is used in the remote control?
The battery is type CR2032 and also known as a 'Button Cell'.
Can I carry the machine by the loop amplifier?
No, we recommend that you always unplug the machine and carry it by holding the base.