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Support for your Dyson Cool™ AM02 Tower fan

Unfortunately we no longer provide servicing or replacement parts for this machine.

Use our step-by-step tool to solve your machine's problem.

How to get your Dyson machine working to its full potential.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Replacing the remote's battery

The battery cover releases by pushing down on the bottom of the remote. Once you've replaced the battery, the cover should click back into place.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Quick, easy cleaning

Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.

Dyson's Digital Assistant

Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Email

Please fill in your details in full on the Dyson contact form and a Dyson expert will be in touch to offer support.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Phone

Call us on 01-475-7109

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

YouTube and Social media

Twitter: @askdyson

YouTube: youtube.com/dyson

Facebook: facebook.com/DysonIE

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.ie or contact 01-475-7109 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.